With around 18 years of experience in IT Services and Consulting, Ankit manages overall operations at Infotech Global, a leading global Technology development and modernisation provider. He holds a Bachelor's degree in Technology and Computer Science, an MBA, and an Executive degree in leadership and change management from XLRI Jamshedpur.He oversees services for enterprise customers, including large enterprises in North America and India. His responsibilities include delivering IT services, driving digital transformation, Web, Cloud, Data and Hybrid Mobile, and providing professional services.He is accountable for the annual revenue and financial performance of the firm, as well as for strategic growth and cost optimization. He also acts as an escalation point, prioritizing and resolving customer issues, inquiries, and escalations while ensuring customer satisfaction and fostering repeat business. Additionally, he manages people processes within the account, focusing on employee attrition rates, development, and engagement of his team members and their competencies
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Managing PartnerInfotech GlobalGurugram, Hr, In -
Managing PartnerInfotech Global Jan 2023 - PresentIndia & UsaManaging complete program financials and overall P&L; demand & capitalizing "add-on" sales opportunities across projects in India and USA regions.Key Areas, 1. Product Engineering and AI.2. Data Analytics 3. Cloud Transformation and Modernization -
Director, Strategy & OperationsInfotech Global Inc. Jan 2018 - Dec 2022India & UsActing as an escalation gate; addressing or resolving customer escalations/issues/queries on priority in order to achieve customer satisfaction matrices and for achieving repetitive business Leading the team of Project Managers and Tech Leads for Digital transformation projects. Key Area includes, 1. Web & Mobile Applications. 2. Application Modernization 3. Cloud Security, Efficiency & Modernization.4. Native App Development5. Data Science and Reporting 6. Market Research, Data collection & Reporting -
Sr Manager, Global Accounts DeliveryInfotech Global Inc. Jun 2015 - Dec 2017India & UsResponsible for general oversight to understand the overall health of various portfolios with IGI. Involved in Strategic client management, and Service Delivery. -
Manager, Global AccountsInfotech Global Inc. Nov 2012 - Jun 2015IndiaBusiness strategy, solutions, and process-level integrationsBe on top of the issues reported by the clients (and risks identified); work with internal stakeholders to ensure these are resolved in a timely mannerUnderstand the client organization, map out the key stakeholders and their priorities and help build value propositionManaged business operations of our Product Division HealthEC (www.healthec.com). -
Program ManagerVarite Inc Dec 2009 - Nov 2012Gurgaon / BangaloreResponsible for Account Management & Service Delivery to Cisco Systems. -
Senior Technical ConsultantApex Technology Systems, Inc. Jun 2008 - Nov 2009Noida Area, IndiaProgram Management to ensure the successful execution of large-scale Turnkey IT projects. -
Software Application DeveloperVital Soft Ltd. Jun 2007 - May 2008Noida Area, India- Worked as part of Web App development team. - Requirement gathering and stakeholder management. - Backend Development.
Ankit Gupta Education Details
Frequently Asked Questions about Ankit Gupta
What company does Ankit Gupta work for?
Ankit Gupta works for Infotech Global
What is Ankit Gupta's role at the current company?
Ankit Gupta's current role is Managing Partner.
What schools did Ankit Gupta attend?
Ankit Gupta attended Uptu, Institute Of Management Technology, Ghaziabad, Xlri Jamshedpur.
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