Ankit Jasrotia Email & Phone Number

IT specialist with extensive experience in network administration, technical assistance, and IT analysis. Four plus years of experience in enhancing operational effectiveness, streamlining IT systems, and putting in place reliable technological solutions that meet company objectives. As an IT analyst at Insight Global in Canada, I collaborate with stakeholders to develop workflows, analyze and improve IT processes, and put preventative measures in place that lower incidents and improve system performance.I was a Technical Support Specialist at Samrat Traders, India, where I was exceptional at fixing network, software, and hardware problems under duress. With efficient system migrations and troubleshooting techniques, I guaranteed operational continuity, produced thorough technical documentation, and expedited support procedures.At InfoWIz, I established network security methods and handled challenging client issues in my role as a Technical Help Desk Specialist. I hold a Post-Graduation Diploma in Computer Engineering and a Bachelor’s in Computer Applications, along with certifications like CompTIA A+ and Google IT Support Professional.