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Ankit M. Email & Phone Number

Staff Software Engineer at ServiceNow
Location: United States 10 work roles 3 schools
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Role
Staff Software Engineer
Location
United States
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Ankit M. is listed as Staff Software Engineer at ServiceNow, a with 5 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Ankit M..

Ankit M. previously worked as Lead Member Of Technical Staff & Scrum Lead at Salesforce and Senior Member of Technical Staff & Scrum Lead at Salesforce. Ankit M. holds Master'S Degree, Computer Science from The University Of Texas At Dallas.

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ServiceNow

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Profile bio

About Ankit M.

I’m an experienced Software Engineer with a knack of problem solving, leading the technical vision for large scale projects, thriving under ambiguity and a proclivity towards learning something new.

Listed skills include Objective C, Splunk, Data Warehousing, Git, and 48 others.

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ServiceNow
Servicenow
Staff Software Engineer
2225 Lawson Lane, Santa Clara, CA 95054, us
Website
Employees
5
AeroLeads page
10 roles

Ankit M. work experience

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Staff Software Engineer

Current

Santa Clara, Ca, Us

Platform Infrastructure Automation

Sep 2023 - Present

Lead Member Of Technical Staff & Scrum Lead

San Francisco, California, Us

- Lead engineering efforts within Salesforce Detection & Response org to build scalable data pipelines that improves our overall security posture. - Communicate with several stakeholders internally as well as externally to gather core requirements and create a project delivery plan. - Mentored several engineers on the team to become operational on their project tasks. - Driven bi-weekly scrum planning, backlog grooming, retrospective and Sprint Demo meetings across multiple teams. - Proactively participated and helped define the Long Term Plans(LRPs) for my team for defining and prioritizing the projects in the longer run. - Defined key metrics to help report the Cost To Serve(CTS) to our senior leadership. These metrics clearly helped in identifying high cost and low value artifacts and paving a path to decommissioning them, thereby saving over $50,000 in monthly AWS savings. - Lead the efforts to build a fast & efficient tool to assist in quick triaging & investigation of security incidents across Salesforce - Define & create Semantic relations between different data sources to create a single unified Semantic view which will assist the Threat analyst to make quick decisions or inferences when investigating a security incident. - Build batch data processing pipelines using Spark, AWS EMR & Airflow to implement the semantic tables.

Mar 2022 - Jun 2023

Senior Member Of Technical Staff & Scrum Lead

San Francisco, California, Us

Jun 2020 - Mar 2022

Senior Member Of Technical Staff

San Francisco, California, Us

• Lead the efforts to enhance operational excellence across the team by surfacing performance metrics from every client machine across Salesforce clouds running threat detection agent binaries. - This enhances our visibility into client performance within each Business Unit of Salesforce. - Implemented a scalable, resilient & fault tolerant service design using EKS, Docker, SQS, S3, Terraform, Spinnaker, Helm & Grafana.• Designed a solution to detect & report data exfiltration attempts from a set of identified election campaigning organizations in relation to the 2020 US Election Security. - A real-time pipeline was created by tuning existing Data Exfil model & profile, leveraging Kafka, AWS Lambda, S3, SNS & reporting events via Splunk.• Designed a Metrics export pipeline using AWS Lambda to export all metrics emitted from AWS, Kafka & Spark jobs into Argus(Salesforce internal metric store). - These metrics were critical in driving Operational Excellence across the team through a set of curated READS dashboards in Grafana. - The AWS resource management was setup using Terraform.

Jan 2020 - Mar 2022

Senior Software Developer

Austin, Texas, Us

Designed a Spark pipeline for a faster export of data from Hbase to the Data Warehouse in Hive.Micro-services design using REST APIs, data modeling in Hbase and analyzing service metrics through Grafana dashboards.Involved in the OCI migration efforts at Oracle UGBU level to move all the infrastructure and services from an on-premsis infrastructure into OCI.Performing service log analysis using Splunk for quicker issue resolution & creating alert thresholds using Sensu & Prometheus monitoring tool.Managing CI/CD pipelines, end-to-end deployment cycle using Jenkins, Git & Nexus Repository Manager integration.

Aug 2017 - Jan 2020

Software Developer, Data Infrastructure

Sunnyvale, Ca, Us

Involved in Development and Maintenance of data pipelines for Yahoo’s Search Analytics vertical, driving growth through analyzing user engagement, click through rates, content placement & display ads.Designed several REST APIs in Java for accessing the metrics data stored in Hbase. Designed the service layer that assisted the in-house metric monitoring dashboard responsible for providing several key user engagement metrics. These metrics helped data scientists, product managers & web platforms to perform A/B testing and release new features on Yahoo Search.Onboarded several new Data feeds & designed data pipelines to onboard them using tools like Apache Oozie, Pig, Hive and Mapreduce and using Memcached for server level caching of API responses.

Nov 2015 - Aug 2017

Senior Big Data Developer

Basking Ridge, Nj, Us

Worked towards building analytical forecasting solutions by monitoring raw video data through Set-Top-Box devices across US.Involved in Design & Implementation of the complete Hadoop Ecosystem using tools like Pig, Hive, Map-Reduce & Oozie.Involved in designing a Real-Time pipeline for assisting live dashboards, using tools like Apache Kafka, Storm, HBase & ElasticSearch.

Jun 2014 - Nov 2015

Research Assistant

Richardson, Texas, Us

Privacy Preserving Data Stores for Mobile Platforms: The key motive behind this project was to explore different cloud based secure solutions to capture, store and query the data generated by a user throughout his/her entire life period. The data generated by user needs to be guarded in terms access from many 3rd party services and apps. This brings us to an idealization of what is called a Personal Data Store (PDS)- A personally owed storage space of a user, where he securely stores his entire data. Some of the implementation highlights are:· Facebook Graph API for fetching user’s Facebook wall posts, friend lists & more.· AddressBook API for fetching phonebook contacts on iOS. · ALAsset library for fetching images from Photo Library on iOS.· SQLite v3.0 API for database integration locally on iPhone.· Dropbox integration for uploading/downloading files over cloud using Dropbox API.· Implemented Security aspects for the PDS using AES 256bit encryption.· JSON parsing of raw image metadata to retrieve GPS info.This work was partially supported by National Science Foundation (NSF) Grants Career-CNS-0845803, CNS-0964350, CNS-1016343, CNS-1111529, CNS-1228198 and Army Research Office Grant W911NF-12-1-0558.

Aug 2013 - May 2014

Graduate Student

Richardson, Texas, Us

Subjects pursued: -Analysis and Design of Algorithms-Advanced Operating Systems-Big Data Analytics-Machine Learning-Artificial Intelligence-Object Oriented Analysis and Design-Semantic Web Design-Theory of Automata

Aug 2012 - May 2014

Systems Engineer

Bangalore, Karnataka, In

Involved in the Global Implementation project of the manufacturing Client- Emerson. My primary responsibility was to design customized solutions spanning across following Oracle modules- Order Management(OM), Purchasing & Finance. The solutions were implemented using Oracle E-Business Suite- 11.1.25, Oracle Reports Builder- 10g & 6i, Oracle Forms Builder- 6i & Oracle Workflow Builder. Standard programming tasks included designing and debugging PL-SQL code, SQL Query Tuning, Query designing & basic UNIX scripting. Code & object migration using HP's Kintana tool and version management using Serena's PVCS code repository.Development tasks in PL-SQL included designing Packages, Procedures, Cursors, Ref-cursors, Triggers & functions.Also Worked on Data Migration tasks to migrate data from Legacy systems into Oracle. Performed standard ETL tasks like preparing data files for loading, designing Concurrent Programs in Oracle using PL-SQL for performing data loading.

Jun 2010 - Jul 2012
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Colleagues at ServiceNow

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3 education records

Ankit M. education

Master'S Degree, Computer Science

The University Of Texas At Dallas

Bachelor Of Technology, Computer Science & Engineering

Guru Gobind Singh Indraprastha University

High School Diploma, Mathematics And Computer Science

Bhartiya Vidya Bhavan-Delhi Kendra
FAQ

Frequently asked questions about Ankit M.

Quick answers generated from the profile data available on this page.

What company does Ankit M. work for?

Ankit M. works for ServiceNow.

What is Ankit M.'s role at ServiceNow?

Ankit M. is listed as Staff Software Engineer at ServiceNow.

Where is Ankit M. based?

Ankit M. is based in United States while working with ServiceNow.

What companies has Ankit M. worked for?

Ankit M. has worked for Servicenow, Salesforce, Oracle, Yahoo! Inc., and Verizon.

Who are Ankit M.'s colleagues at ServiceNow?

Ankit M.'s colleagues at ServiceNow include Meghana Meda, Lucas Nathan, Prahalad Atreyaa, Jean-Christophe Borel, and Aaliyah Watson.

How can I contact Ankit M.?

You can use AeroLeads to view verified contact signals for Ankit M. at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Ankit M. attend?

Ankit M. holds Master'S Degree, Computer Science from The University Of Texas At Dallas.

What skills is Ankit M. known for?

Ankit M. is listed with skills including Objective C, Splunk, Data Warehousing, Git, Amazon Web Services, Data Science, Data Engineering, and Algorithms.

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