Ankit Soni Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Waterford, County Waterford, Ireland

British Telecom (United Kingdom)• Served customers in the connection department for the UK’s leading communication company BT, which refined my interpersonal skills to provide a quality customer experience. • Established and maintained an effective working relationship with suppliers and customers, focusing on B2C sales in an advanced grid service environment supporting CRM technology sales across BT. • Achieved individual KPI’s exceeding monthly targets for FCR and NPS by accruing the highest scores of 75% and 100%, respectively, within a team of 25 advisors. Additionally, contributed 20% to the monthly sales targets.• Managing the Pipeline and Microsoft Dynamics CRM system and supporting management in implementing work plans to achieve corporate objectives. • Administered purchase order management SRM software (Openreach VMJ and BT Wholesale) to deal with suppliers and mitigate any associated risks in order to ensure promised customer experience.

New Delhi Area, India

• Led the investor reporting, transfers, and client relations department which reported and remitted over 100 investors.• Increased interaction with clients due to recognized ability to provide basic account maintenance, improve client relationships, and resolve financial concerns. • Reviewed portfolio valuation and provided excel analysis to further portfolio equity. Presented weekly results of financial consultant performance analysis. • Assembled raw financial data to provide weekly progress reports to higher authorities, thereby developing analytical skills. Actively involved in presentations and pitches for attracting potential clients.• Formulated product requirements for scalable implementations, prepared program plans, and provided delivery of client implementations.

New Delhi Area, India

• Formulated and applied marketing strategies for the existing clients and developed business strategies to increase client base.• Managed a team of 15 members to organize marketing events to promote client’s products among the target audience and formulated creative marketing solutions.• Supervised an online campaign to create a platform for startups to interact and engage, which helped me improve my managerial skills.

New Delhi Area, India

• Assigned the task to critically analyze processed tenders from previous years to understand the tendering process in the oil and gas industry to improve my analytical skills.• Reviewed past problems and provided effective solutions to ensure compliance with policy and regulations.• Learnt about the working of SAP Software for undertaking the operation of bid evaluations.• Indulged in a research project on ‘Sustainability of Oil & Gas Industry’.

New Delhi Area, India

Master'S Degree, International Business

- Relevant Coursework: Organization Management, Multinational Enterprises and Global Business Environment, Marketing in a Global.

B.A(Hons), Economics

- Relevant Coursework: Investing in Stock Markets, Insurance & Risk Management, Business Statistics, Economics of Regulation of Domestic &.

Senior Secondary, Commerce With Maths, 92.75%