Ankit Thakur Email & Phone Number

Hyderabad, Telangana, India

• Working on Merchant side of Payment App. Sample use case I have worked on:
• Onboarding & Revisits of Offline Merchants across India -> Identifying key areas / gaps to improve overall merchant KPI
• Retention of Offline Merchants -> Across States/ Transaction Intensity / Old Vs New Merchants
• Competitor Analysis -> Identifying Growth areas of competitors -> Comp Outage Analysis
• Churning of merchants due to transactions failure, competitor presence, less agents revisits -> Identifying Impacted Merchants & profiling them
• Providing Weekly/Monthly Reports on key Metrics to stakeholders by understanding new trends driving user expectations and behaviors using large, complex, multi-dimensional data sets in B2C/ B2B environment

Gurugram, Haryana, India

• Spearheaded UHG's Medical Claims Profiling project using Teradata (Database) and Tableau (Reporting) reducing overall Claims monitoring time by 25%
• Performed end to end Maintenance of Time tracking Application built on VBA/Macros improving overall employee utilization by 10% in 2020 wrt 2019
• Spearheaded various Internal Audits reducing the average TAT of the DA team by 5% in 2020 wrt 2019 involving

Bengaluru, Karnataka, India

• Part of Client NPS team responsible for: Survey Creation, Survey Distribution, Data Cleaning and Integration, Data Modelling,Data Visualization & Presentation.
• Created Text Analytics Model from scratch using Clarabridge which categorizes unstructured comments into various buckets and assigns a sentiment score to the overall comment.
• Benchmarked Optum’s B2B Websites with Competitors Websites on functional & SEO aspects using Quantitative KPI Model, playing an important role in improving Provider NPS by 5 points YOY.

Created a hybrid model for stock price/performance prediction using numerical analysis of historical stock prices, and sentimental analysis of news headlines from the period Jan-2001 to Aug-2020.Used ARIMA model (Part A) for time series prediction & Decision Tree Regressor on the sentiment score generated by Vader Sentiment Intensity Analyzer (Part B). As.

Kolkata Area, India

Coordinated responsibilities of Reviewing software requirements, Preparation and Execution of test cases, Reporting defects of a major B2C website of a Multinational Bank

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Technology (Btech), Computer Science