Ankit Thakur Email & Phone Number

Hyderabad, Telangana, India

Working on Merchant side of Payment App . Sample use case I have worked on : • Onboarding & Revisits of Offline Merchants across India -> Identifying key areas / gaps to improve overall merchant KPI • Retention of Offline Merchants -> Across States/ Transaction Intensity / Old Vs New Merchants• Competitor Analysis -> Identifying Growth areas of competitors -> Comp Outage Analysis • Churning of merchants due to transactions failure , competitor presence , less agents revisits -> Identifying Impacted Merchants & profiling them • Providing Weekly/Monthly Reports on key Metrics to stakeholders by understanding new trends driving user expectations and behaviors using large, complex, multi-dimensional data sets in B2C/ B2B environment

Gurugram, Haryana, India

• Spearheaded UHG's Medical Claims Profiling project using Teradata (Database) and Tableau (Reporting) reducing overall Claims monitoring time by 25%• Performed end to end Maintenance of Time tracking Application built on VBA/Macros improving overall employee utilization by 10% in 2020 wrt 2019• Spearheaded various Internal Audits reducing the average TAT of the DA team by 5% in 2020 wrt 2019 involving

Bengaluru, Karnataka, India

• Part of Client NPS team responsible for: Survey Creation , Survey Distribution , Data Cleaning and Integration , Data Modelling ,Data Visualization & Presentation. • Created Text Analytics Model from scratch using Clarabridge which categorizes unstructured comments into various buckets and assigns a sentiment score to the overall comment.• Benchmarked Optum’s B2B Websites with Competitors Websites on functional & SEO aspects using Quantitative KPI Model, playing an important role in improving Provider NPS by 5 points YOY.

Created a hybrid model for stock price/performance prediction using numerical analysis of historical stock prices, and sentimental analysis of news headlines from the period Jan-2001 to Aug-2020.Used ARIMA model (Part A) for time series prediction & Decision Tree Regressor on the sentiment score generated by Vader Sentiment Intensity Analyzer (Part B) . As a final step Implementing Basic Ensemble Technique combining both the models to create a Hybrid Model which predicts the future stock prices.

Kolkata Area, India

Coordinated responsibilities of Reviewing software requirements, Preparation and Execution of test cases, Reporting defects of a major B2C website of a Multinational Bank

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Technology (Btech), Computer Science