I'm a graduate from Jain University Bangalore. I diligently worked as a Duty Manager for India's leading accomodation and Hotel chain - Oyo. Gathering experience from the hotel chain, Later shifted to Stanza Living - holding the position of best tech-enabled managed accomodation organization proactively grabbing opportunities to delight the student and suites Housing industry. Being working as a Residence Captain, i always find opportunities to learn new things everyday and every moment.Being a Senior official of a start up, my duties are -• Own end to end operations management of the duties assigned to the professionals on site.• Leading/Mentoring a team of Project Managers and Technicians.• Keeping control over the expenditures and maintaining a proper balance over P&L• Understanding escalations of Customers and articulately dealing with scenarios and queries.• Assuring that no customer's feedback left unheard, in order to know what betterment can be done going forward. • Maintaining a balanced and diplomatic relationship with external teams ( R&M / Special projects ), continuously co-ordinating with the concerned team executive to get any Repair and Maintainance issue sorted at the site (if any)
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Assistant ManagerAllcargoBengaluru, Ka, In
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Account ManagerAllcargogati Jun 2024 - PresentBengaluru, Karnataka, India• Lead, direct and design tactics to make the regional sales initiative stronger by incorporating opportunities from both the individual territory and the territory sales teams• Reviewing business performance and planning sales activities• Communicating new product and programmes to the clients • Utilizing various CRM software to log all activities• Analyze data from shipping and delivering processes to find bottlenecks• Resolving issues that come up (e.g. delays in delivery, accidents)• Collaborate with other departments to create coordinated plans for business growth• Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts)• Ensure supply chain processes meet legal requirements and standards• Communicate and negotiate with suppliers and vendors to land more profitable deals• Provide Product Information/Product Solutions/Assist with design and custom portal to the clients -
Operations Manager - Real EstateSquare Yards May 2023 - Jun 2024Bengaluru, Karnataka, India• Managing the rental and development of properties.• Scheduling Property Inspections and preparing reports on the property at various point in time.• Maintainence and updation databases of daily activities as per company standards• Managing the team of supervisors to deliver on ground services• Managing customer relations with clients.• Building a network of third party contractors for work in the properties• Keeping owners informed on taxes, occupancy rates, and lease expiration dates.• Resolving complaints from residents and tenants.• Reporting to real estate owners and investors on a regular basis.• Monitoring real estate income and expenditure, as well as collecting payments.• Determining rental income and negotiating lease agreements.• Authorizing maintenance, repair, equipment, and supply expenditure. • Negotiating contracts with vendors, suppliers, and contractors. -
Deputy Cluster Manager - OperationsYour-Space Jul 2022 - Apr 2023Bengaluru, Karnataka, India• Analysing of sales data in order to manage cluster performance and making informed financial decisions.• Training of facility managers on the company policies and procedures for a balanced and similar performance throughout the cluster.• Negotiate supplier arrangements for food and beverage products and monitoring gross revenues and expenses.• Forecasting, planning, sourcing, and ordering food supplies for live kitchens.• Following food and safety regulations.• Providing weekly and quarterly reports to company headquarters.• Management of cluster operating expenditures (Op-ex) by adhering to allocated budget (Including F&B budget)• Identifying customer needs and communicating the same to the quality team.• Estimating expected changes in business operations and making proactive adjustments to employee schedules and inventory levels to address needs.• Planning, testing, creating and deploying system life cycle methodology to produce high-quality systems to meet and exceed customer expectations. -
Senior Residence Captain And Mentor - Learning And DevelopmentStanza Living Jun 2021 - Jun 2022Bengaluru, Karnataka, India• Evaluate junior RCs performance to gauge where skills are lacking.• Create training programs to address skill gaps in RCs• Prepare learning materials for programs.Develop onboarding programs for new operation executives.• Conduct surveys to gauge the effectiveness of programs.• Research new teaching methods.Attend education conferences. -
Residence Captain - Service Delivery (Operations And Transformation)Stanza Living Nov 2020 - Jun 2022Bengaluru, Karnataka, India• Own end to end operations of the Residence/s and overall management.• Manage a team of Housekeeping & Security members and coordinate services with various vendors for daily operations.• Ensuring a high quality delivery and coordination of services with respect to Food, Housekeeping services, Security services, Internet, Laundry and Social events.• Understanding the requirements of the customer and articulately dealing with situations and queries.• Being the Single Point of Contact for all the students, parents and the management for the site/s.• Manage records, checklists and do the various data entries required for smooth functioning of the unit.• Be a representative of Stanza and be able to do sales and close on leads provided on site.Support in day to day operations at Stanza properties.• Providing on ground / field support during exigencies• Ensuring that there are no shortages in food & arranging for it when they occur.• Coordinate with concerned teams for repair & maintenance work at the properties.• Able to handle General Contractor Vendors at multiple locations at a time. • Able to manage transformation / project works through GC vendors.
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Duty Manager - Sob (South Operated Business)Oyo Mar 2019 - Mar 2020Bengaluru, Karnataka• Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.• End to end management of all the departments including Housekeeping, Front Office and F&B by collaborating with the quality team.• Respond to guests needs and anticipate their unstated ones• Expect and react promptly to guests’ requirements and inquires.• Actively listen and resolve guests complaints (if any) raised.• Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)• Coordinate and manage communication between guests and staff • Promote all amenities, conveniences and programs offered.• Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered.• Appraise team’s performance and produce reports.• Examine activities logbook, assign tasks appropriately and implement control schedule daily. -
Management TraineeFrankfinn Aviation Services Pvt. Limited May 2018 - Jun 2019Bengaluru, Karnataka, India
Ankur Adhikari Skills
Ankur Adhikari Education Details
Frequently Asked Questions about Ankur Adhikari
What company does Ankur Adhikari work for?
Ankur Adhikari works for Allcargo
What is Ankur Adhikari's role at the current company?
Ankur Adhikari's current role is Assistant Manager.
What schools did Ankur Adhikari attend?
Ankur Adhikari attended Jain (Deemed-To-Be University), Dav Centenary Public School - India.
What skills is Ankur Adhikari known for?
Ankur Adhikari has skills like Management, Travel Management, Aviation, Hospitality, Training, Customer Service, Travel.
Who are Ankur Adhikari's colleagues?
Ankur Adhikari's colleagues are Padma Naban, Akshada Chalke, Uday Kumar, Sahil Kalgole, Ankit Singh, Wilhelm Kashala, Kalyanaraman J.
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Ankur Adhikari
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