Ankur Midha Email & Phone Number

Gurugram, Haryana, India

Effective and Accountable Leader in High-profile executive role & part of Digital Consulting and Solutioning team. Leading multiple innovation, digital transformation, business improvement, re-engineering, Tech Infusion, analytics and automation assignments for medium & large-scale clients across multiple work domains. Differentiated career path marked by successful closure of significant number of projects & allied savings. Managing a diverse portfolio of projects ranging from applying design thinking concepts to re-engineering & digitize manual workflows. Have a proven track record of leading process changes that help solve business problems and improve ROI. Pivotal in conceptualizing, designing & collaborating to create Technology Platforms / Ecosystems for effective Customer Engagement & Experience Management Center. Used diverse solution portfolio imbibing multiple technology capabilities, Gen AI capabilities, data mining, data analytics, design philosophies, UX / UI Strategy & process re-engineering to create Innovative Nirvana Products & Consumer Experiences. Also, a practitioner of Agile Scrum methodologies to bring in flexibility & agility across technology implementations. A true change agent in developing Innovation & Transformation DNA / Culture across the organization through mentoring multiple teams on various functional expertise.

Gurgaon, Haryana, India

An enterprising Leader who effectively led multi-talented Innovation / Transformation team in capacity of North Zone Innovation Leader responsible for envisioning role of Innovation in future and laid foundational milestones of transformation. A true change agent in formulating and setting up the platform / culture to develop growth environment through Innovation, Transformation, Right Business Strategy, & implementing Impactful tactical projects. Mentored multiple projects on Innovation, Transformation, Robotics Process Automation (RPA), Design – UI / UX, Design Strategy, Analytics, Lean Six Sigma, TRIZ, Continual Improvement across multiple CRM International Domains like Retail & E-commerce, COMO, Technology, Telecom, Consumer Electronics, Product Service, Taxi Hail Service giants, Travel & Tourism, etc. Also, worked with the New Age Competency Accounts / Unicorns like Fin-tech, Labeling, KYC & AML, Crypto, etc. on Innovation & Transformation projects.

Gurgaon, India

Transformation Expert who has independently completed multiple Transformation & Innovation assignments on Inside-out & Outside-In assessments. Infused Technology across process / product life-cycle. Partnered with Client to improve their Process Product Strategy & Design Spearheaded Master Black Belt & High Impact projects across multi-accounts on PROCESS Re-engineering & Re-design, Lean Six Sigma, Continual Improvement across multiple CRM International accounts / domains & functional processes like Finance, WFM, etc.

Gurgaon, India

Headed the Business Excellence & Transaction Quality function with a team of more than 40 individuals working on Lean Six Sigma & Continual Improvement projects. Accountable for executing Business Improvement strategies through tactical projects across multiple operations. Also handled Transaction Quality team to monitor Business / Process Quality & Compliance thereby enhancing end Customer Engagement & Experience.Forward focused Project Leader who helped the Organization achieve a mission-critical deliverable on getting Certified for QMS: ISO9001:2008 & ISMS: 27001:2013

Noida Area, India

An enterprising professional with in-depth industry domain knowledge & functional expertise on Lean Six Sigma, TRIZ with practical exposure to identify the right opportunity, provide solution and benefit Clients & Business by implementing strategic and tactical improvement initiatives as per Business Vision & requirementsConceptualized plans in support of corporate objectives to grow revenue base and improve margins by leading high impact initiatives, creation of business intelligence tools and use of business & data analyticsA champion on various Six Sigma tools like Minitab, Quality Companion, JMP, etc. with hands on experience

Mumbai / Pune Area, India

Delivered several continual improvement projects. Instrumental in winning 600 FTE back-office RFP deal. Established Quality Circles using techniques like Gemba walks, Gemba sessions, Lean implementation etc.Evolved as an astute problem solver with analytical abilities to address the root cause of a negative situation, explore options and arrive at a solution based on preventing re-occurrence rather than affixing blame.

Mumbai Area, India

Instrumental in improving & implementing Total Quality Management & Customer Satisfaction through corrective & preventive actions. Assisted Senior Executive Team (SET) in Business Reviews & analyze the Cost of Poor Quality (COPQ) to make a better determination of the true cost of a component using the Six Sigma techniques and understand the Industry Dynamics to improvise management of Client metrics and increase in captive resources.

An advisor who logically troubleshooted Telecom & Router issues for end consumers for a reputed International Telecom Service Provider. Also, worked as a Quality Analyst responsible for monitoring transactions, providing feedback on quality aspects on any type of transaction.

Karnal, Haryana

An enthusiastic Sound Research Engineer responsible to explore Sound Software Technology and come up with the right Use Case possibilities across the lifecycle of a music composition. Worked with Music Directors, Composers, Instrument Players to enhance their work capability with the use of available Technology Software’s.

Master Of Computer Applications (Mca), Computers, A Grade

Patent Law, Patent For Inventions & Innovations

Patent Law is a part of Intellectual Property Rights that helps safeguard Inventions & Innovations.

Post Graduate Diploma In Business Administration, Operations Management And Supervision, A Grade

Bachelor Of Science (Bsc), Electronics, A Grade