Ankur Saxena Email & Phone Number

Delhi, India

New Delhi, Delhi, India

New Delhi, Delhi, India

- Managed operation staffing, supervision, scheduling, development, evaluation, and performance across 10 cities with 32 auditors and a 17-member MIS team.- Recruited and trained qualified staff in North India locations.- Implemented process changes, enhancements, and modifications.- Established and monitored performance reporting systems.- Ensured compliance with company policies and procedures.- Submitted relevant monthly data to City Heads and Directors.- Participated in corporate strategic planning.- Managed kitchen operations, vendor relations, and both BOH and FOH operations.

New Delhi

- Recruited and trained qualified staff in North India locations.- Managed all aspects of operations in the respective zone, including training of staff and delivering results.- Coordinated with top management to implement strategies for meeting targets.- Led a high-performance team and fostered teamwork.

New Delhi

- Recruited, selected, trained, and retained teams for multiple restaurants.- Acted as an owner and implemented innovative LSM (Local Store Marketing) plans.- Developed annual operating plans and recognized team achievements.- Conducted customer profiling, segment analysis, and collateral development.- Focused on people management, sales force driving, and strategic planning.

New Delhi Area, India

• Taking responsibility for the business performance of the restaurant.• Analyzing and planning restaurant sales levels and profitability.• Organizing marketing activities, such as promotional events and discount schemes.• Preparing reports at the end of the shift/week, including staff control, food control and sales.• Creating and executing plans for restaurant sales, profit and staff development.• Setting budgets and/or agreeing them with senior management.• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Delhi- Ncr

• Setting Sales targets.• Maximizing Sales & profitability.• Providing Your Team with a stimulating & supportive environment.• Maintaining & increasing standard & Customer Service • Driving Team Performance.• Controlling the training & development of your staff.• Executing the business plan of the brand. Understanding the catchments & purpose of the new store.• Evaluating Store performances & Motivation Restaurant managers to deliver the Top line & Bottom line growth every Month consistently.• Organize Restaurant Team: Their tasks , Schedules , & Information meeting. • Monitor & Audit the store on regular basis in order to deliver standard operating procedures includes Cleanliness, Customer service, Product Knowledge, reward the people for Break through achievements.• Forecasting & analyzing the sales performance of every store to achieve the sales targets by providing right support & staff.• Plan & budget for the year of every store. • Co ordinates with supply Management to get the product on time.

• Smooth running of Operation• Conduct Restaurant Excellence Review to ensure flawless operations.• Maintain professional demeanor and help teams meet the standards for quality customer service.• Recruitment and performance appraisal of restaurant management.• Ensure restaurants’ profitability by following guidelines for sales growth, food prices and employee wages. Team training and bench planning.• Store marketing for the restaurant. Driving sales by increasing brand awareness and corporate tie-ups with the Corporate in the surrounding.• Monitoring day to day operations and stabilize the operational set up.• Driving Customer service to the standards, build excellence. • Increased the sales by 20-30% growth over Last year• Staffing & Training• Indenting• Maintaining profitability ensuring no extra cost incurred in the store • Control Food Cost with minimum wastage & minimizing the variances.• Set Store for Operation Excellence review every time.

• Guest Interaction• Complaints Handling• Add new corporate including delivery & in store corporate customers.• Planning the activities to increase the footfall and sale at the outlet.• To conduct periodic market surveys. • To carry out staff meeting at periodic intervals & ensure motivation of the team.• Ensure training of every Team Members.• Maintaining the various MIS reports (Food Cost, Bevrg Cost, Supply Cost and Daily Sales Reports etc).• To plan & carry out operation of the store to maintain smooth operations with focus on sales to achieve targets.

• Guest Interaction• Complaints Handling.• Planning the activities to increase the footfall and sale at the outlet. • To carry out staff meeting at periodic intervals & ensure motivation of the team.• Ensure training of every Team Members.• Maintaining the various MIS reports (Food Cost, Bevrg Cost, Supply Cost and Daily Sales Reports etc).• To plan & carry out operation of the store to maintain smooth operations with focus on sales to achieve targets.

B.Com, Commerce

12, Commerce

Bsc, It

Class 12th (CBSE) Passed with first division in 2000. Class 10th (CBSE) Passed with first division in 1998.