Ankur Tandon Email & Phone Number

Indore, Madhya Pradesh, India

I head our dedicated team in delivering cutting-edge EdTech ERP solutions. My role focuses on overseeing the end-to-end implementation process, ensuring seamless integration of our systems with educational institutions' existing infrastructure. I am committed to driving excellence in project execution, enhancing client satisfaction, and fostering innovation within our solutions. By leveraging strategic planning and operational expertise, I aim to empower educational institutions with the tools they need to achieve their goals and transform their educational environments.

Noida, Uttar Pradesh, India

● Lead team of analysts responsible for implementation of SaaS based last mile delivery product Fareye.● Responsible for monitoring and driving service levels such as TAT,CSAT ● Lead all WBR,MBR and QBR meetings,understand client requirements and strategize to meet the same● Act as a bridge between the client and the organization leadership team● Proactively manage customer escalations ensuring deliverables are managed within stipulated constraints● Coordinate with cross functional teams to get the required developments done and blockers removed.● Responsible for closure of annual appraisals for the team and driving the KRAs for them.● Responsible for maintaining P&L of the team● Encourage team to drive performance improvement initiatives

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

• Single point of contact for project activities• Requirement gathering & analysis• Conducting JAD session with business customers• Managing project deliverables • Project management using MS Project Online• Project status reporting

Nasik, Maharashtra, India

Accountable for coordinated management of deliveries of MR projects as well as Quality control (Testing) Implemented basic but effective & strong processes which have resulted in quality of Survey programming studies improve from 40% YTD to 97% YTD in a year. Stopped a revenue leakage of around $7500 in 2 months happening due to incorrect updating of time sheet by team just after joining the organization.Excellent communication skills helped in negotiating with an outgoing client to generate revenue of around $12000 in 2 months even though the parent company of client had ended their contract.Understand the requirements and estimation/scope management of projects. Establish rapport and manage relationships with stakeholders at different levelsCoach, mentor and track team’s performance on various benchmarks Create and present various periodic MIS reports on various aspects of projects.Continuous Process improvement has got reflected in increased business from existing clients and has been appreciated by stakeholders/sponsors

Mumbai Area, India

o Managed day to day deliveries of MR projects including scoping & quality checks o Day to Day operations e.g. projects tracking, timesheets and resource management.o Programming of complex projects in ConfirmIT

o Dedicatedly worked on Survey programming and Data processing of Millward Brown studies (Web, Venue LinkTM products, Ad hoc and ATPTM studies) o Making changes to LinkTM templates for which onshore training was provided in the UK .o Training/Mentoring.

Survey Scripting using ConfirmIT 9.0, 9.5.10.0

Mca, Computer

Done masters in Computers Applications with 70.58% marks

B.Sc, Physics, Mathematics, Computer Science

High School Examination