Ankush Jain Email & Phone Number

North Region - India

Gurgaon, Haryana, India

Gurgaon, India

1. Managing IT Infrastructure & CCTV Surveillance System of the Company at PAN India Level and handling Key Accounts of Company. 2. Managing and Controlling Managed Services Team of Pan India Network & Security Engineers working on client premises. 3. Managing Servers and Network Security (including Firewalls, AD, Email, Erp, Antivirus SQL, Backup, etc.). 4. Managing and Negotiation with all Geographical Vendors for best procurement of required Material. 5. Managing and Implementation of company IT policies and strategies. 6. Build and maintain strong, long lasting customer relationships with PAN INDIA Clients. 7. Ensure timely and successful solutions according to customer requirement. 8. Handle and Successfully complete the IT and CCTV projects of BigBasket, Grofers, Xpressbees, Delhivery, Ecom Express, Gati, Milkbasket, other logistics and retails warehouses at PAN India Levels. 9. Recruiting, Screening and Training of new hirings in Pan India level. 10. Designing of IT infrastructure & CCTV solutions for Pan India client Warehouses, Distribution hubs, Supply Chains, Logistics firms. 11. Working with Software Developers Team for the modification and implementation of company software's like Ticketing Tools, CRM, Payroll, Client Management tools, etc. 12. Managing Support team for the resolution of Support Ticket generated by Pan India client within the SLA.

Delhi

1. Managing Video & Audio Conferencing System Internally and externally with client.2. Managing EPBAX.3. Managing Servers (FTP, Antivirus, Active Directory, Email, Virtual, Tally)4. Configuring and managing Firewall (Mainly Fortinet tested Cyberroam, Tacatus, Checkpoint firewall as well)5. Implementation and controlling of the Backup server.6. Managing NAS, Managing Entire Network Infrastructure (Internet, Intranet, WiFi (Netgear, Aruba, Linksys, Belkin), TV, Projectors, Etc..). 7. Managing and configuring VOIP over IP phones and Softphone over mobiles.8. Meeting with Vendors as per Requirement & Negotiations.9. Providing support via remotely as well as telephonic to users.10. Resolving Day to day issues over the network.11. Configuring Biometric System.

Delhi

1. Handling and maintenance of Active Directory Server, Sugar CRM, Lease line.2. Configuring VOIP3. Maintenance of the call flow.4. Providing technical Support to the customers via calls and remote.5. Assist team for the better resolution to the tech as well to the sales team.6. Managing the tracking record of the team7. Managing the networking of the company8. Configuring Wi-Fi Routers

Noida

1. Handling the Internet Lease line provided by the vendor(AIRTEL & TATA).2. Co-ordination with the engineer for the back-end problem. 3. Maintenance of day to day activity of the Campus.4. Ensure best performance of the network. 5. Troubleshooting of the problems arise in the network.6. Maintenance and updation in website. 7. Vendors Management for the procurement of IT Assets.8. Co-ordinating with different to different vendor for subject to subject requirements as well as equipments.

Lajpat Nagar

1. Maintenance of Company servers include Active Directory Controller, FCA, Tulip. 2. Backup of the server periodically. 3. Handling ERP solution of the company including back up, Changing policies, Add/Remove user, Error awareness, Co-ordinating to the Engineers for the major required update. 4. Handling all the technicals issues arises in the branches all over India. 5. Handling the entire network via online as well as offline mode. 6. Provide reliable and effective technical infrastructure in the organisation.7. Maintenance of the data center for every kind of requirement.8. Manage the rack system of the Server.9. Management of the servers under senior Guidelines.10. Testing of all application and website periodically.11. Providing all kind of technical support to the customer regarding our products Mobi-Guard, Mobi-SMS, Mobi-Ipod, Mobi_Antivirus.12. Providing technical support to the customer regarding Xcite mobiles as well as Zen mobiles.13. Generating the reports from the Server.14. Give technical training to the Team

Mba, It

Network Security, Mcse & Ccna

Graduation, B.Com Pass

10+2, Commerce