Ankush Kumar Email & Phone Number

Ludhiana, Punjab, India

Ludhiana, Punjab, India

Roles and ResponsibilitiesAchieve designated admission targets of enrolments from the qualified sales leadsCounseling students and parents about our courses and competition exams landscapeInteraction with students and parents on routine basis for giving them BYJU'S experienceManaging fee structure of different programs/batchesMonitor class schedules to ensure the smooth running of classesLiaison with head office for upcoming programs, admission tests, schemes, and other offersLiaison with academic lead for smooth student teacher relationshipHandling assigned administrative responsibilitiesListen to students' concerns about academic, technical, or social problemsFacilitate drug and alcohol prevention programsOrganize peer counseling programsTrack and report student performance at regular intervals.

Punjab, India

Job Responsibility -:1) Market Understanding;Knowledge of Micro Market of the territory, prospect base, ecosystem (Employment exchanges, third party employers, non-organised sectors, tier-3 colleges, Alumni base, etc etc)2) Enquiry Generation:a. Conduct multiple activities in Employment exchanges, colleges to an extend though limited, Job fairs, reaching out to unorganised sector work force, etc etc within the location or outside location.b. Engage effectively with Graduates to ensure lead/enquiry generation.b. Relationship building with all Stake holders to generate database of eligible candidatesc. Extensive travel to outreach locations for lead generations d. Create and Expand the base of locations by adding more locations every monthe. Activity management end to end, generate database of eligibile candidates, Extensive telephone calling on prospects/database to generate walk-in, making presentation to them, convincing them to take up the course and pay training fees, convince them to take up opportunity in sales role3) Admission Process:a. Ensure correct and full course information is shared with the studentsb. Ensure students admission process is followed4) System Updation & daily Reporting:a. Update system regularlyb. Daily activity reportingc. Contribute to Batch occupancy and Batch launch

Ludhiana, Punjab, India

Key Responsibilities :- To generate leads from a given database & Identify decision makers within targeted leads and initiate the sales process.- To penetrate all targeted accounts and originate sales opportunities for the company's products and services.- To set up and deliver sales presentations, product/service demonstrations on a daily basis.- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.- To ensure that all payments are collected as per the company's payment terms.

Faridkot, Punjab, India

Customer care executives' main function is to serve as customers' first point of contact for complaints, questions, requests, feedback, or any other needs; these professionals are essentially charged with managing relationships between clients and the company. Customer care executives are expected to employ a high level of professionalism in their conversations, apply thorough knowledge of their company's products and services, and respond quickly to requests and queries. When contacted for a complaint, they are often expected to "own the problem" - that is, take responsibility for responding to the issue, research the problem, and resolve it internally as quickly as possible to maintain the highest level of customer satisfaction. Other responsibilities for these workers may include keeping customer records and account information up to date and processing financial accounts and adjustments.Customer care executives work for a variety of businesses since many types of companies focus on maintaining good relationships with clients. They work indoors in an office setting during regular business hours. Some companies keep their customer care line open for extended hours or 24 hours a day, so customer care executives' shifts may vary. This is generally considered an entry-level position, and applicants will usually work under a supervisor. Depending on the size of the company, there may be numerous customer care executives to respond to the volume of feedback. While no college education is typically required, companies may prefer applicants to have a bachelor's degree. Applicants are expected to have good product knowledge, documentation skills, knowledge of computers and telephones, and most importantly, good communication skills with an ability to listen and solve problems.