Motor Claims
Current-Planning & executing claim settlement strategies-Cashless Tie - Up with Automobile Dealers-Identify and build preferred garages to increase reparability and loss minimization-Analysis of repairers & Byers in the region for their work on monthly basis -Repairer Relationship Management - after sales services-Build healthy relationship with each repairer & IMD’s -Set standard of services for post sales (Zero Customer Harassment)-Training of claims Team & repairer on processes to increase faster claims settlement-Accounting statement of Repairer – Reconciliation of labour& negotiation on monthly basis-Productivity tracking of claims team on daily basis-Regulate Channel viability (i.e. Portfolio is profitable) by claims paid vs. earned premium-Set standards and maintain "Claims Ration”-Adherence to internal processes and external regulations (Company and Legal Rules)