Ankush Mishra Email & Phone Number

Pune, Maharashtra, India

I am having good hands on experience in medicaid and managed care processes. More over i find US healthcare system more interesting.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Manesar,Gurgaon

I am part of LTE-NOC(Network Operation Center) team working mainly on PM(Performance Management) to mainly improve Quality of the network using performance tools. - Arieso Geo &TEOCO(Ultima Mentor): Performance tool(Viavi)1.Basic hygiene check of the tool.2.Feeds check for BSC,RNC & enodeB through Filezilla.3.Daily Monitoring of BSC,RNC & enodeB in the tool for all the circles.4.Summarizer delay check through Zabbix5.Any issue escalated to the respective stakeholder & follow-up taken until the issue is completely resolved.6.Use case (Overshooters, Cross feeders, Missing neighbors etc.) circulation to the circle teams on weekly basis.7.Tracker is maintained weekly for use case circulated & tickets generated through BMC Remedy tool.8.Weekly Geo status dashboard is circulated which consists of cells in ANC, Planning file, Usage, ROPS etc. Based on that circle ranking is calculated9.Data Analytics & Reporting 10.Strong hands on experience in implementing dashboards, data visualizations and reports using Tableau desktop.11.Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel).12.Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.13.Daily dashboard of loading status is circulated with all issues & respective stakeholder mentioned.14.OSS Login and feed check end to end connection with tool.15.Alarm Analysis of real time alarms and history alarm.

Gurgaon, India

1. Ensure 1st Level service quality surveillance, alarm handling and problem escalation & restoration.2. Manage and monitor all remote and local networks OSS.3. Fault management and Incident management system.4. IUTR Report preparation & validation and Report circulation & analysis.5. Excellent Knowledge of Excel-making Dashboard, analysis reports & PPT.6. Ensure handling of Trouble Ticket Request from SME/OME for PM &CM Tickets.7. SLA Reports, KPI analysis ,TOC- Analytics8. INFRA + Active Alarm reported-resolving issue and Finalized report.