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Andrew Matson Email & Phone Number

Dynamic Customer Support & Success Leader | Experienced Fintech & SaaS Professional at Billtrust
Location: Parker, Colorado, United States 8 work roles 2 schools
2 work emails found @billtrust.com 1 phone found area 303 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email a****@billtrust.com
Direct phone (303) ***-****
LinkedIn Profile matched
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Current company
Billtrust
Role
Dynamic Customer Support & Success Leader | Experienced Fintech & SaaS Professional
Location
Parker, Colorado, United States

Who is Andrew Matson? Overview

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Quick answer

Andrew Matson is listed as Dynamic Customer Support & Success Leader | Experienced Fintech & SaaS Professional at Billtrust, based in Parker, Colorado, United States. AeroLeads shows a work email signal at billtrust.com, phone signal with area code 303, and a matched LinkedIn profile for Andrew Matson.

Andrew Matson previously worked as Director, Customer Success at Billtrust and Sr Manager, Customer Support at Billtrust. Andrew Matson holds Bachelors Degree, Psychology & Communications from University Of Colorado Denver.

Company email context

Email format at Billtrust

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{first_initial}{last}@billtrust.com
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AeroLeads found 2 current-domain work email signals for Andrew Matson. Compare company email patterns before reaching out.

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Profile bio

About Andrew Matson

With over a decade of experience leading Customer Support and Enablement teams in a dynamic SaaS environment, I'm dedicated to driving business success through effective communication, defining clear KPIs, and executing on strategic initiatives. Transitioning from technical and operational roles to strategic leadership, I've led high-performing teams, pioneered training programs, and fostered key stakeholder relationships.I strive to surpass expectations, and consistently receive outstanding ratings from my team and leadership. Below are some of my accomplishments:• Led a Customer Support team responsible for ~2000 customers across multiple SAAS platforms, pivotal in generating over $150M in annual revenue.• Oversaw an expense optimization strategy for my Business Unit that achieved a remarkable 51% EBITDA, underscoring financial acumen and operational efficiency.• Championed continuous improvement and Lean Six Sigma principles, significantly enhancing operational workflows and customer service delivery.• Awarded the 2019 President's Award out of over 600 employees for overall excellence and outstanding contributions to the success of Billtrust.• On-boarded Customer Support team from an acquisition, and managed the migration of customers representing $20M+ in annual revenue.I’m passionate about customer success, and eager to leverage my experience and expertise with a dynamic company. I want to be part of a successful team driving customer-centric growth and organizational excellence through innovative CS strategies and impactful leadership. I enjoy building customer relationships and contributing to the success of those around me.Beyond work, I'm dedicated to my family, church, personal development, community engagement, and recently served a 3 year term as a Colorado State Commissioner. I’ve coached my son’s football and basketball teams for years, and play guitar in my daughter’s band. I am a lifelong learner with a winning track record, and passion for personal growth.Let's connect to explore how my strengths and experience can contribute to your organization's success. Whether you're looking to optimize Customer Support operations, drive revenue growth, or enhance customer satisfaction, I'm ready to collaborate and make a meaningful impact.

Listed skills include Leadership, Analysis, Telecommunications, Project Management, and 46 others.

Current workplace

Andrew Matson's current company

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Billtrust
Billtrust
Dynamic Customer Support & Success Leader | Experienced Fintech & SaaS Professional
Website
billtrust.com
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8 roles

Andrew Matson work experience

A career timeline built from the work history available for this profile.

Director, Customer Success

Current
Billtrust

Lawrenceville, New Jersey, Us

Feb 2021 - Present

Sr Manager, Customer Support

Billtrust

Lawrenceville, New Jersey, Us

Aug 2018 - Feb 2021

Client Services Manager

Billtrust

Lawrenceville, New Jersey, Us

Billtrust accelerates cash flow by automating invoice delivery, invoice payment and cash application. Companies can improve operational efficiency throughout the invoice-to-cash process with electronic invoicing and payments in a flexible, cloud-based solution. Finance executives and A/R specialists love and recommend Quantum, Billtrust’s payment cycle management solution, for the remarkable cost savings, ease-of-use, and improved customer satisfaction rates.Check out our website to request a demo, https://www.billtrust.com/request-a-demo/, to learn how Billtrust can help your organization!

Sep 2014 - Jul 2018

Account Executive / Technical Project Manager

Billtrust

Lawrenceville, New Jersey, Us

Customer SuccessTechnical Project ManagementKey Account ManagementNew Product Design and ImplementationXML designTeam recognized for Remarkable Service and Support

Jul 2012 - Sep 2014

Principal

Quality Management Group

Quality Management Group (Qmg) is an independent quality assurance organization specializing in customer experience and satisfaction.Qmg combines statistical expertise with a thorough understanding of the customer experience to provide quality programs that produce actionable results and feedback. We have the tools and expertise necessary to measure and quantify quality in a way that provides the root cause data necessary for continuous improvement.We are dedicated to ensuring that the quality services we provide are built on professionalism, integrity, and statistically sound methodology. We take pride in helping our clients’ reach their highest quality potential.

Dec 2011 - Feb 2021

Vice President

The Paisley Group

Responsible for all operations, client services, negotiations, budgeting, forecasting, and strategic planning.Selected Achievements:• Orchestrated operations and support for a team of over 40 employees, ensuring top-tier service delivery and maintaining a remarkable 100% client retention rate.• Dramatically improved the company's bottom line by over 50% through strategic operational reforms and cost-efficiency measures.• Successfully navigated the company through a critical transition of ownership, maintaining operational stability and employee morale.• Championed numerous process improvements, directly resulting in increased efficiency, productivity, and client satisfaction.

May 2007 - Dec 2011

Director Of Audit Operations

The Paisley Group

Responsible for all US and Canadian audit operations.Selected Achievements:• Elevated operational efficiency and production by over 60%, through implementing strategic process enhancements and fostering a culture of continuous improvement.• Led a dedicated team of 14+ auditors, instilling best practices in audit methodologies and ensuring high standards of quality and precision.• Spearheaded major software and server upgrades, significantly improving system reliability, data integrity, and operational capacity.• Cultivated a highly skilled audit team, adept in navigating complex audit landscapes and delivering exceptional audit reports.

Jul 2004 - Apr 2007

Auditor

The Paisley Group

Audited Directory Assistance and Toll call centers throughout North America. Responsible for quality monitoring and data accuracy.

Jul 2003 - Jun 2004
Team & coworkers

Colleagues at Billtrust

Other employees you can reach at billtrust.com. View company contacts →

RM Rick Mcfadden Rick Mcfadden Colleague at BilltrustDenver, Colorado, United States View → CD Christina Dunham Petrillo Christina Dunham Petrillo Colleague at BilltrustWest Yarmouth, Massachusetts, United States View → TC Thomas Craven Thomas Craven Colleague at BilltrustUnited States View → SS Sam Scheidt Sam Scheidt Colleague at BilltrustDenver, Colorado, United States View → JP Jermaine Peguese Jermaine Peguese Colleague at BilltrustGilbert, Arizona, United States View → WR Will Ryan Will Ryan Colleague at BilltrustFort Collins, Colorado, United States View → SZ Sophia Zinobile-Santana, M.S.Ed. Sophia Zinobile-Santana, M.S.Ed. Colleague at BilltrustNorth Wales, Pennsylvania, United States View → TP Trevor Patterson Trevor Patterson Colleague at BilltrustNashville, Tennessee, United States View → NP Nisha Patel Nisha Patel Colleague at BilltrustGreater Philadelphia, United States View → LR Laura Rodriguez Laura Rodriguez Colleague at BilltrustMyrtle Beach, South Carolina, United States View →
2 education records

Andrew Matson education

Bachelors Degree, Psychology & Communications

University Of Colorado Denver

Technical Degree, Business Management And Accounting

Electronic Technical Institute
FAQ

Frequently asked questions about Andrew Matson

Quick answers generated from the profile data available on this page.

What company does Andrew Matson work for?

Andrew Matson works for Billtrust.

What is Andrew Matson's role at Billtrust?

Andrew Matson is listed as Dynamic Customer Support & Success Leader | Experienced Fintech & SaaS Professional at Billtrust.

What is Andrew Matson's email address?

AeroLeads has found 2 work email signals at @billtrust.com for Andrew Matson at Billtrust.

What is Andrew Matson's phone number?

AeroLeads has found 1 phone signal(s) with area code 303 for Andrew Matson at Billtrust.

Where is Andrew Matson based?

Andrew Matson is based in Parker, Colorado, United States while working with Billtrust.

What companies has Andrew Matson worked for?

Andrew Matson has worked for Billtrust, Quality Management Group, and The Paisley Group.

Who are Andrew Matson's colleagues at Billtrust?

Andrew Matson's colleagues at Billtrust include Rick Mcfadden, Christina Dunham Petrillo, Thomas Craven, Sam Scheidt, and Jermaine Peguese.

How can I contact Andrew Matson?

You can use AeroLeads to view verified contact signals for Andrew Matson at Billtrust, including work email, phone, and LinkedIn data when available.

What schools did Andrew Matson attend?

Andrew Matson holds Bachelors Degree, Psychology & Communications from University Of Colorado Denver.

What skills is Andrew Matson known for?

Andrew Matson is listed with skills including Leadership, Analysis, Telecommunications, Project Management, Process Improvement, Strategic Planning, Team Building, and Team Leadership.

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