Will Ryan Email & Phone Number

• Promoted internally to senior in 2023.• Additional task management of cross product team communication, case flow/ triage work, custom report creation and salesforce technologies• To provide timely response and solution to customers in a business to business setting for any various issues they may have with product.• Creation of dashboards and reporting with focus on the analysis of employee data and case completion through the salesforce system. • Creation and implementation of a triage project projected to create new teams and positions within the company. This project focused primarily on case creation, automation of unassigned cases, creating further unity between different builtrust products and ease of menial tasks for employees. Start to finish processing of all communications involving cancellations for the cash application billtrust product. • Use of SQL server software for report creation and data analysis when appropriate for case completion.• Training of these tasks and others for both national and international employees including employees from across the U.S., Portugal, and India.

Greeley, Colorado, United States

• To provide intervention, counseling and general support through processing with youth in a residential treatment setting.• To complete legal documentation regarding successes and challenges in treatment to inform each client’s clinical team.• To provide a safe environment for the youth that allows the opportunity for both success and failure as a catalyst for growth.• Developing various treatment programs for youth.

Fort Collins, Colorado, United States

• To assist teachers with various classroom activities and lead groups of children through their own studies often working directly with special needs students.• Grade K-12

Fort Collins, Colorado Area

• To supervise children (elementary to high school) through numerous different learning programs, developing my own programs, and maintaining a safe/ fun environment for after school care.

Fort Collins, Colorado Area

• To assist customers throughout the store, handle animals, stock the store when needed, and work in our automated money handling systems.

Greater Denver Area

• To maintain a safe and professional environment by supervising lifeguards, handling any issues involving guest relations and safety, and properly filling/filling daily paperwork.• Internally promoted from Lifeguard to Trainer and from Trainer to Aquatics Unit Supervisor within first full year of employment.