Ann B. Email & Phone Number

United Kingdom

Colnbrook

Colnbrook

High Wycombe

To provide a customer focussed, consistent, efficient and accessible HR service to retail stores, Head office, Staples Advantage, Staples Direct & Staples Promotional Products, encompassing the full range of HR activities, including recruitment, advice and guidance to management and associates. Assisting management, through consultation on all HR and employee relation issues, by providing both guidance and advice on all company policies and procedures, to further develop associate knowledge and skills within the business• Take full accountability for the professional representation of Staples to both external candidates and internal associates by delivering exceptional customer service.• Lead by personal example by demonstrating behaviours which support TeamCARE values.• Provide leadership and development to the Ask HR Administration team.• Ensure that all Ask HR queries are acknowledged within the agreed timescales and that all queries are resolved within a timely manner.• Primary contact for all legislative and procedural employee relation issues • To assist staff with all areas of associate welfare. • In conjunction with the HR Manager, implement all aspects of HR activity, ensuring that policies, procedures and projects are aligned to business objectives.• Keep up to date on all legislative changes and assist in the development of commercially viable policies and procedures to support those changes and the needs of the business.• Develop the knowledge and skills of management to assist them in getting the best from their associates.• To proactively manage associates who are long term sick and on maternity• Provide labour contracting and turnover reporting and analysis

High Wycombe

To provide day to day administrative support as part of the Ask HR Team to both Head Office and Retail Stores, responding and advising on day to day queries on employment, welfare and benefits questions.Responsibilities To help support the team to process and post out all letters on a daily basis. To assemble and post out Welcome Packs for new employees. To produce monthly announcements for new starters and promotions.  Updating monthly Organisation Charts for Head Office.  To administer the response process for direct job applications. To manage all company references for new store management and head office employees. To respond to all company reference requests for former employees. To respond to all mortgage and Job Seekers Allowance requests. To respond, on a daily basis, to all queries raised via the Issues Log. To sort, process and distribute incoming post and prepare and send out outgoing post. To process all new starter documents received back into the office – adding new starters to Norwich Union, pension scheme if applicable. To order and distribute discount cards for associates in store and head office. To prepare and distribute Long Service Awards on a monthly basis.  To assist with the administration of training courses – liaising directly with training managers, organising and booking venues and inviting delegates onto courses. To assist the team with chasing down outstanding Restricted Stock Unit (RSU’s) agreements  To assist in the maintenance of the current HR System – Peoplesoft. To conduct and update personnel file audits for Store Management and Head Office To check that all employees have the right to work in the UK, checking work permits.  To take on additional ad-hoc administrative responsibilities as and when required.

High Wycombe, Buckinghamshire, United Kingdom

Travelled for 6 months as a career break,

Maidenhead, Berkshire, United Kingdom

Maidenhead, Berkshire, United Kingdom

Cipd Level 3 - Certificate In Human Resource Practice, Human Resources Management And Services, Pass

Activities and Societies: Studied whilst working to complete my CIPD qualification

Education record

I was selected to attend Oxford Summer School as I was identified as a retail manager of the future.

Education record