Ann Smith Email & Phone Number

Salem, Oregon, United States

Salem, Oregon

Provide a variety of moderately complex or specialized administrative services to assist with claims management in support of division and corporate goals and objectives.

Woodburn, Or

Bookkeeper for small family farm, accounts receivable, accounts payable, prepare taxes, assist primary farmer with outside duties as needed

Salem, Oregon

Provided administrative support for up to 250. Developed and maintained relationships with employees and external vendors. Confidentiality compliance.• Coordinated closure of office of 36 employees: informative emails, interpreted rules, organized activities, delegated clean up and disposal of office supplies. Praise from Administrative Services for best office closure they had handled.• Coordinated downsizing of 150 employees into 1/4 of original space with Administrative Services… Show more Provided administrative support for up to 250. Developed and maintained relationships with employees and external vendors. Confidentiality compliance.• Coordinated closure of office of 36 employees: informative emails, interpreted rules, organized activities, delegated clean up and disposal of office supplies. Praise from Administrative Services for best office closure they had handled.• Coordinated downsizing of 150 employees into 1/4 of original space with Administrative Services department: seating charts, cubicle content organization, equipment moves, informative emails, resource research, office cleanup. Move was successful with praise from Administrative Services department for the smoothest move they had performed.• Created helpful informational emails to address plummeting morale. Provided active listening and resource connection for staff resulting in increased morale. • Created new employee checklist to ensure each team member had clear direction on what access was needed and who was to grant it. Efficiently onboarded 180 external claim representatives as well as new employees with the proper access.• Created section SharePoint site, organizing different levels of access dependent upon job level.• Organized retirement celebration for 25 honorees with 350 guests.• Developed 100+ documents to track, measure and assist section to achieve desired results.• Organized several successful office blood drives, collected up to 23 units each drive.• Compiled production reports for managers to compare work product of employees to find areas of strengths and weaknesses for improvement of overall work production. Show less

Salem, Or

Processed Personal Injury Protection auto claims: reviewed and paid medical bills. Assisted claim representatives in settling claims. Produced high-quality high-volume work. Member of Safety Committee ensuring the safety needs of the office are met. Prioritized time to ensure time service goals were met. Organized work schedule for team.• Re-evaluated and streamlined multiple work processes resulting in faster claim settlements.• Chosen to work on special team to complete Medicare tasks… Show more Processed Personal Injury Protection auto claims: reviewed and paid medical bills. Assisted claim representatives in settling claims. Produced high-quality high-volume work. Member of Safety Committee ensuring the safety needs of the office are met. Prioritized time to ensure time service goals were met. Organized work schedule for team.• Re-evaluated and streamlined multiple work processes resulting in faster claim settlements.• Chosen to work on special team to complete Medicare tasks due to thorough reviews, accuracy, and speed.• Chairperson in 2009 United Way Campaign, organized imaginative fundraising activities and exceeded office donation goal, doubling the prior year’s contributions.• Exceptional customer retention via interpersonal skills if any member’s handling of claim failed to meet excellence standards. Show less

Woodburn, Or

Supported Assistant Superintendent.• Submitted expense reports.• Managed scheduled use of meeting rooms. Provide meals and take notes for meetings with teachers and administrators.• Planned return to school orientation, providing breakfast and lunch for teachers, administrators, and staff.• Ordered, sent out for translation into Spanish and Russian, and distributed new curriculum materials.• Coordinated testing of students.• Tracked federal compliance items for each “No… Show more Supported Assistant Superintendent.• Submitted expense reports.• Managed scheduled use of meeting rooms. Provide meals and take notes for meetings with teachers and administrators.• Planned return to school orientation, providing breakfast and lunch for teachers, administrators, and staff.• Ordered, sent out for translation into Spanish and Russian, and distributed new curriculum materials.• Coordinated testing of students.• Tracked federal compliance items for each “No Child Left Behind” program. Organized tracking into binders so each program’s details were easily reviewed.• Tracked special tutoring program participants and tutors to ensure compliance. Created fillable PDF form to help track special tutoring program to help determine interest in the program and ensuring those with greatest need received tutoring. • Assisted HR and Accounting with projects.• Trained new hire sharing computer knowledge and general customer service skills.• Opened up lines of communication and improved attitudes of staff and faculty by determining root cause and creating solutions. Show less

Salem, Or

Provided exceptional staff and customer service for State Farm Payment Plan. Resolve monthly payment plan account issues, accounts receivable.

Salem, Or

Assist in agency compensation

Salem, Or

Worked in the General Expense Unit, accounts payable, inventory management, company car management

Salem, Or

Accurately and quickly input information

Bachelor Of Science - Bs, Business Administration And Management, General, 4.0

Maintained a 4.0 GPA while working full time.

Associate'S Degree, General Studies, 3.85

Activities and Societies: Phi Theta Kappa, President's List, Dean's List General Studies with emphasis on business courses.