Ann Flaherty Email & Phone Number

Supporting Financial Audit and Value for Money Directors for the Foreign Commonwealth and Development Office, Department for Business and Trade, Ministry of Defence and UK Export Finance. Responsible for playing a key role in managing the daily operations and assisting Directors in a wide range of support functions. Duties include: diary management, international travel arrangements, organising meetings/events, preparing agendas and documentation, noting key actions points at meetings, establishing effective working relationships with clients both internally and externally.

Watford, England, United Kingdom

Executive Assistant – NHS Blood and Transplant(August 2009 – December 2014)Executive Assistant to the Director of Organ Donation and Transplantation. Duties included: active management and monitoring of all communication and preparation for meetings. Diary management, organising and attending events/meetings. Providing supervisory responsibility for the Commissioning Administrator.Senior Commissioning Administrator (contract position) – NHS Blood and Transplant(October 2008 – July 2009)Providing administration support to the Assistant Director of Commissioning. Organising and attending seminars, conferences and preparing travel itineraries. Maintaining administration systems, processing invoices and expense claims.

London Area, United Kingdom

PA to the Group Retail Operations Director (contract position) - Mothercare(May - July 2008)Providing secretarial and administration support to the Group Retail Operations Director. Key duties: acting as a communication link to line managers and business colleagues, organising travel, accommodation and travel itineraries, arranging and taking minutes at meetings, preparing agendas, processing expenses and invoices.Team Assistant to the HR Director Corporate Relations (contract position) – Diageo Plc(July 2007 – April 2008)Supporting the HR Director and team with general secretarial and administrative duties that included: diary management, organising international travel and events.PA to the VP Chief Financial Officer (contract position) - Xerox Ltd(January – March 2007)Providing support to the Chief Financial Officer of developing new markets organisation within Xerox Ltd. The key areas of the role were diary management, co-ordinating travel, organising meetings/events, expenses and managing departmental records.PA to the Personnel Director (contract position) – Haden Young Ltd (July – November 2006)Secretarial and administration support to the Personnel Director and Training Manager. The key areas of the role being diary management, organising training events, monthly reporting and maintaining the budget.

London Area, United Kingdom

Executive Assistant – Guinness Global Supply, Diageo Plc(March 1996 – December 2005)Executive Assistant to the HR Director of Guinness Supply. Key duties: successfully managing a constantly changing diary, organising complex meeting schedules and events. Event arrangements included: sourcing venues, events schedule, international travel bookings, ground transport, hotels and restaurants. Other duties included: managing email in HR Director’s absence to ensure that issues were dealt with. Anticipating potential problems, identifying needs required and liaising with the appropriate individuals to resolve situations. Coordinating the Organisation People Review documentation that was used to identify talent levels of employees across the business. Creating a monthly internal/external vacancy report for resourcing requirements within Guinness Supply. Developing a Senior Management database – this data was used regularly to report details on the executive population. Establishing a monthly report process for the HR Directors team, co-ordinating all inputs and producing a monthly summary. Ensuring that all Share Option and Bonus data for Director level employees were accurate and distributed on time. Providing support to the Senior Leadership Team on an ad-hoc basis.Human Resources Administrator (contract position) – Guinness Great Britain, Diageo Plc(September 1995 – February 1996) Co-ordinating a Reward and Recognition re-grading project within Guinness Great Britain.

London Area, United Kingdom

Co-ordinating all European Management Development training courses. Preparing course materials and maintaining the training budget. Calculating redundancy packages and organising outplacement facilities. Arranging meetings, conferences, recruitment fairs. New Hire Induction. Producing monthly headcount reports. Working in parallel with payroll implementing salary changes to meet monthly deadlines. Recruiting secretarial support within Sales and Marketing.

London Area, United Kingdom

Providing legal secretarial/administrative duties to Legal Counsel. This included preparation of County Court and Magistrate documentation, copy/audio typing, liaison with clients and diary upkeep.

Administrative Assistant And Secretarial Science, General, Distinction

Activities and Societies: Pitman Secretarial Course

O'Levels

O Levels: English Literature, English Language, Mathematics, History, Sociology, European Studies, Biology, Pitman Typing