Ann Higgins Email & Phone Number

✦ Summary ✦Accomplished Information Technology & Securities Analyst known for elevating productivity for a 100+ user community by driving IT management, budgeting, compliance, hardware & software implementation, policy and procedure maintenance, and systems integrations. Proudly leverages cutting-edge business concepts alongside waterfall and agile delivery methodology to customize IT solutions that exceeds capabilities and surpasses client expectations.✦ Areas of Expertise ✦Cross-Cultural Executive Leadership • Solution Architecture • Policies & Standards Development • IT Strategy • Systems Implementations • Project Management • Cyber Security Analysis • Budget Design • Vendor Management • Network Monitoring • Virus Protection • Business Continuity Plan✦ Key Achievements ✦▸ Oversaw IT budget process by drafting annual IT budget forecast, contract negotiations with IT vendors, and ensuring the functionality of all hardware, software, phone systems, multi-functional peripheral (MFP), and conference room audio visual equipment in lieu of purchasing new items. ▸ Conducted annual IT system and remediation audits to fortify IT infrastructure while completing cyber security insurance forms to ensure systems coverage in the event of a cyber security attack. ▸ Coordinated with the business executive to implement all hardware/software upgrades to ensure optimal operational efficiency while monitoring monthly software and hardware patching. ▸ Ensured that all systems documentation was completed, including the development of a Written Information Security Plan (WISP) and Disaster Recovery Plans /Business Continuity Plans.▸ Spearheaded the selection of new software options to maximize business productivity and quality by evaluating software, vetting vendors to ensure viability, integrating solutions into the production environment, and coordinating data migrations from legacy systems to new solutions.▸ Drove the creation of project plans and budgets, stakeholder communication, and executive-level tracking to ensure project status. Please feel free to contact me at ahiggins659@gmail.com.

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  It Manager

  O'Connor & Drew, P.C.

  1998 - Present - Braintree, Massachusetts, United States

  Manage an IT team that is responsible for the planning, budgeting, delivery, maintenance, and support of hybrid cloud infrastructure for a 100+ user multi-site business accounting community. Serve as a trusted advisor with business community teams to design IT solutions that exceed business requirements. Draft strategic plans to architect IT infrastructure. Oversee the full scope of budget planning and adherence to budget financials.

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  Bridgewater State University

  Bachelor Of Education - Bed