Ann Koonce Email & Phone Number

Lead the security audit portfolio for Indeed.com and Indeed Flex, managing security and privacy assessments and certifications, including SOC 2, ISO 27001, ISO 27701, PCI DSS, JSOX, and CIS20.

- Lead the security audit portfolio for Indeed.com and Indeed Flex, managing security and privacy assessments and certifications, including SOC 2, ISO 27001, ISO 27701, PCI DSS, JSOX, and CIS20.- Delivered a multi-year, cross-functional program to develop a defensible security program, increasing our CIS Controls Self-Assessment Tool score from 30% to 64%, and achieving a board-level objective.

- Managed a distributed team of 4 project managers supporting the global Business Intelligence (120+ member) organization- Managed Business Intelligence and Data Platforms programs and projects focused on driving revenue growth, cost savings modernization, and growing data driven decision making.- Collaborated to solve problems affecting how people their work done

Austin, Tx

- Project manager for initiatives including analytics tool development and infrastructure technical upgrades, such as upgrading to Java 8 and transitioning all pages to HTTPS.- Implemented process improvements to team operations resulting in efficiency gains and prompt issue resolution. - Managed an annual R&D incubator onboarding program for 80 recent graduates in collaboration with Product and Engineering leadership, successfully piloting 20 new products.- Administered enterprise Jira system, creating dashboards, customizing fields, managing permissions, optimizing workflows, and handling a wide range of project administration tasks.

• Review new product requirements and carry out testing in a C# ASP.NET web application in an Agile development process with frequently changing requirements to ensure specifications are met• Manage the identification, prioritization, and resolution of product defects• Refine the backlog on an on-going basis• Collaborate with developers, product manager, and stakeholders to create detailed specifications for new development• Improve the communication process between the customer-facing team and developers resulting in greatly reduced turn-around time for defect resolution• Produce internal documentation containing contents and set up of new features and defect resolutions • Build and deploy code for software releases• Update, import, and query data in over 700 SQL Server databasesSKILLS: JIRA, Microsoft SQL Server, Windows 7, Windows Server 2008, Microsoft Visual Studio, Tortoise SVN, ProjectLocker, BugTracker.NET, Salesforce, SQL Server Profiler, Redgate SQL Backup, SQL Compare, Microsoft Excel, Shibboleth, LDAP, Authorize.NET, Braintree

• Perform client implementation including project plan development, software configuration, system validation, and training• Maintain and develop relationships with over 100 clients, contributing to an overall retention rate of 98%• Consult with clients on best practices with career services technology

M.Ed, Counseling & Guidance, Student Affairs

Ba, Psychology

Education record