Ann Linger Email & Phone Number

Saint Petersburg Metropolitan Area

• Processed incoming chargebacks and disputes from financial members and handled all dispute inquiries, effectively communicating with members when additional documentation was needed• Reviewed and initiated new dispute inquiries from financial members in the CasePro electronic platform to begin the dispute resolution process• Carefully analyzed fraud error reports with tremendous attention to detail to ensure accurate fraud detection and mitigate any potential financial loss• Processed and sent out affidavits to financial members

Tampa, Florida, United States

• Excelled in a fast-paced environment while ensuring accuracy and procedural conformity through comprehensive reviews of electronically entered legal documents• Demonstrated significant attention to detail by identifying errors or missing information in legal documents that would otherwise cause a delay in processing time• Selected as one of the first team members to be trained on the newly implemented document management system and was tasked with training other team members after only six months• Working knowledge of litigation and legal terminology

Tampa, Florida, United States

• Reviewed and verified the accuracy of incoming foreclosure documents and electronically filed complaints through state portal systems in Florida, Georgia, and Illinois, initiating case files for major legal firms around the country• Maintained quality control of electronic filing process by identifying errors in documents and communicating with clients by requesting any missing information while under extremely tight deadlines• Proactively worked to identify process improvements and provided suggestions to enhance e-filing computer systems and to improve production efficiencies • Selected to act as the night-time supervisor of the electronic filing team, monitoring workflow and ensuring the accuracy of the document review process while promoting a positive and encouraging team environment

Tampa, Florida, United States

• Greeted and registered guests at a 50-room condo resort and golf country club, ensuring personalized service throughout guest stays • Arranged guest transportation to various venues and attractions and provided suggestions to local restaurants and entertainment• Collected and processed room payments, posted charges, and made adjustments to accurately reflect the guest’s bill

Tampa, Florida, United States

• Provided administrative and clerical support to business operations by reviewing and analyzing the status of approximately 100 legal files in a typical day• Collaborated with other departments (Motional Summary Judgment, Amended Complaints, Final Summary Judgment) to facilitate the processing of the files• Communicated with opposing councils to confirm acceptance of service

Orange County, New York, United States