Ann Linger Email & Phone Number

Saint Petersburg Metropolitan Area

• Processed incoming chargebacks and disputes from financial members and handled all dispute inquiries, effectively communicating with members when additional documentation was needed
• Reviewed and initiated new dispute inquiries from financial members in the CasePro electronic platform to begin the dispute resolution process
• Carefully analyzed fraud error reports with tremendous attention to detail to ensure accurate fraud detection and mitigate any potential financial loss
• Processed and sent out affidavits to financial members

Tampa, Florida, United States

• Excelled in a fast-paced environment while ensuring accuracy and procedural conformity through comprehensive reviews of electronically entered legal documents
• Demonstrated significant attention to detail by identifying errors or missing information in legal documents that would otherwise cause a delay in processing time
• Selected as one of the first team members to be trained on the newly implemented document management system and was tasked with training other team members after only six months
• Working knowledge of litigation and legal terminology

Tampa, Florida, United States

• Reviewed and verified the accuracy of incoming foreclosure documents and electronically filed complaints through state portal systems in Florida, Georgia, and Illinois, initiating case files for major legal firms.
• Maintained quality control of electronic filing process by identifying errors in documents and communicating with clients by requesting any missing information while under extremely tight deadlines
• Proactively worked to identify process improvements and provided suggestions to enhance e-filing computer systems and to improve production efficiencies
• Selected to act as the night-time supervisor of the electronic filing team, monitoring workflow and ensuring the accuracy of the document review process while promoting a positive and encouraging team environment

Tampa, Florida, United States

• Greeted and registered guests at a 50-room condo resort and golf country club, ensuring personalized service throughout guest stays
• Arranged guest transportation to various venues and attractions and provided suggestions to local restaurants and entertainment
• Collected and processed room payments, posted charges, and made adjustments to accurately reflect the guest’s bill

Tampa, Florida, United States

• Provided administrative and clerical support to business operations by reviewing and analyzing the status of approximately 100 legal files in a typical day
• Collaborated with other departments (Motional Summary Judgment, Amended Complaints, Final Summary Judgment) to facilitate the processing of the files
• Communicated with opposing councils to confirm acceptance of service

Orange County, New York, United States