Data Analyst | Project Manager
▪️Directed telematics product launches for Russia’s top 10 insurance companies, including comprehensive project documentation, contract and requirements management and workflow design using UML▪️Utilized mathematical methods including cluster analysis, combinatorics, machine learning, and exploratory data analysis.▪️Led a cross-functional team of 5 members, including server developers, mobile developers, UX designer, and technical support, within an Agile framework, ensuring timely delivery and high-quality results.▪️Led an analytical project on user churn prediction, researching seasonality to enhance the customer journey map.▪️Co-led the development of an insurance B2B/B2C telematics app for per-minute car insurance, managing the entire customer journey and project documentation▪️Developed a driver behavior scoring model with a car-sharing service, enhancing service quality and user safety.▪️Developed gamification strategies for the core telematics mobile app for drivers by conducting global market research and competitive analysis, designing the customer journey and app features with a UX designer, and creating technical tasks for server developers.▪️Successfully implemented strategies to reduce SMS service expenses by 65%.▪️Represented the company and its technological solutions as a speaker at Industry Insurance Conferences
