Ann Mccarthy Email & Phone Number

Leicester, Gb

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Leicester, England, United Kingdom

Wish is a Vodafone Platinum partner who pride themselves on giving the best customer experience for new & existing customer. I have been based in the midlands office where I offered support to sales by coordinating the operation process for the branch and now I deal with the companies portfolio of landline customers, I am the customer first point of call for everything. I have often been called upon to go to other branches where I offer operation support and training. I won employee of the… Show more Wish is a Vodafone Platinum partner who pride themselves on giving the best customer experience for new & existing customer. I have been based in the midlands office where I offered support to sales by coordinating the operation process for the branch and now I deal with the companies portfolio of landline customers, I am the customer first point of call for everything. I have often been called upon to go to other branches where I offer operation support and training. I won employee of the year in 2010 my first year with the company.Working to targets and deadlinesKeep daily KPI's Booking engineers for new installs and faultsSelling products to existing customer Project Managing new installs for customersCreating manuals and procedures for new communication solutionsTraining new members of staff and supporting other Account ManagersStock ordering and despatchingMonitoring and maintaining computer databasesBilling customers for existing and new products.High level of Customer Service including customer site visits when required Show less

Marel is a leading global provider of advanced equipment and systems for the food processing industry. I was based on a small active call desk, where I looked after the English engineers and Software team. Taking phone calls on a call deskSelling/Resigning contractsBilling customerArranging the Software teams diaryArranging Hardware Engineers work load Order processing for customers and in house engineersBooking hotels, cars & flightsSales events… Show more Marel is a leading global provider of advanced equipment and systems for the food processing industry. I was based on a small active call desk, where I looked after the English engineers and Software team. Taking phone calls on a call deskSelling/Resigning contractsBilling customerArranging the Software teams diaryArranging Hardware Engineers work load Order processing for customers and in house engineersBooking hotels, cars & flightsSales events co-ordination/Corporate lunchesCredit control General Admin duties Show less

STL specialise in soil, water and waste analysis. In this role I had my own group of customers, I managed their accounts and made sure they were kept informed about their results or any delays on them. Set up new clientsComplaintsChecking schedule Keeping my customer up to date on progress

Ekins was part of Barclays; they dealt with the surveying of properties for lending. I started at Ekins in November 05 as a Temp and joined the commercial team. In April 06 I was made permanent and joined the XIT2 Team. In October 07 the company became E.Surv Charted Surveyors. General Admin duties - Data entry/phone callsChasing up surveyors for updates on appointments and reports.Dealing with account/payment queries for Barclays and surveyors I do this by using an account… Show more Ekins was part of Barclays; they dealt with the surveying of properties for lending. I started at Ekins in November 05 as a Temp and joined the commercial team. In April 06 I was made permanent and joined the XIT2 Team. In October 07 the company became E.Surv Charted Surveyors. General Admin duties - Data entry/phone callsChasing up surveyors for updates on appointments and reports.Dealing with account/payment queries for Barclays and surveyors I do this by using an account system called SAP to confirm paymentGetting Quotes for lenders on high value, buy to let and commercial propertiesIntroduced Barclays to a new system and went to some branches to show them how to use itChallenging surveyors on valuation figures and querying reports for the bank Show less