Ann Mcclain Email & Phone Number

Bridgewater, Nj And Cambridge Ma

▶ SNAPSHOT:Provide valuable leadership in commercial operations function, overseeing team of 35+ supporting meetings and conventions, customer engagement, promotional review effectiveness, patient support operations, state reporting, and contracts. Engaged to support special projects including interim leadership of training team. Monitor project activity and performance to budget. Maintain headcount and work with talent acquisition to recruit top talent. Leverage cross-functional partnerships to maximize enterprise objectives. Manage budget of $7.5M per year.▶ DELIVERED RESULTS:● Provided valuable leadership of training team supporting 6 therapeutic areas as Interim Head of Genzyme Commercial Training.● Ensured ongoing support for strategic roadmap development for training by conducting current state assessment and high level plan.● Drove simplification and efficiency for business stakeholders by creating and launching promotional review effectiveness team. ● Provided simplified, sustainable solution across all Sanofi businesses to ensure compliance with state laws by creating and launching state reporting operations function. ● Enabled greater customer satisfaction and improved compliance by transitioning and evolving customer engagement operations team from self-service model to simplified operating model supporting 90+ meetings and events annually.● Drove resource efficiency with 25% resource reduction while maintaining business continuity through integration of US and global customer engagement operations teams.● Cut purchase order preparation time from >35 working days to 12 by engaging contracted operations team to support business ability to launch projects in timely manner.● Achieved 20% improvement in promotional materials job submission quality by defining and communicating standards and holding agencies accountable to meet such standards.

Bridgewater, Nj

▶ SNAPSHOT:Leadership of outsourced vendor engagement for reporting, analytical activities, and operations comprising 10+ onshore and 25+ offshore personnel. Identified process gaps that resulted in Market Research project delays. Mitigated and removed risk for market research team. Assisted all patient support program owners with compliance. Forecasted and executed budget of $6.5M per year.▶ DELIVERED RESULTS:● Cut Market Research time to project initiation by 50% by fully defining and communicating processes and requirements with key stakeholders● Remediated risk and drove enhanced compliance across Patient Support and Market Research programs by leveraging flexible resources to support business owners ● Achieved significant cost savings without compromising quality of deliverables by transforming reporting team engagement model to include larger offshore component.● Ensured audit-ready documentation and full compliance across ~15 Patient Support programs by creating patient engagement operations process aligned with global policies and regulatory requirements.

▶ SNAPSHOT:Leadership of training and development activities for 5 commercial business units to include analysis, design, development, implementation and measurement of training programs for a sales force comprising 2K to 10K sales representatives during significant company changes and challenges. Managed team of 70+ in overall structure.▶ DELIVERED RESULTS:● Key facilitator of 20+ employee promotions to management-level roles by creating and launching trainer development roadmap to ensure robust learning experience.● Effectively maintained leadership and change management during challenging period of ongoing downsizing related to patent expiry for several blockbusters.● Transformed sales training teams with reduced resources by reorganizing and realigning department, driving greater empowerment of team members and leveraging technology for distance learning● Met all deliverables and timelines for multi-year cross-training initiatives by leading multiple projects training up to 1K sales professionals on newly assigned products during sales force realignments in period of condensed project planning and shortened timelines.

▶ SNAPSHOT:Promoted to drive new sales development in regional channel for Eastern United States. Provided key leadership of sales team of 6 managers and 55 sales professionals. Generated new business leads through prospecting initiatives and developed relationships with business partners. Educated clients on features and benefits of products including Hyalgan, Arava, and Lovenox. ▶ DELIVERED RESULTS:● Recognized as Regional Sales Director of Year in 2004 and achieved Top Performer Incentive Plan in 2004–2005 for top 25% of sales professionals in company.● Earned significant sales success, exceeding national average, by reaching 105% of unit volume growth target and national market share of 53%, through development and support of talented sales team.

▶ SNAPSHOT:Managed new business development, sales presentations, client visits, and customer service. Led and developed team of 10 specialty medical sales representatives located in metro New York, promoting Primacor and Plavix in 2001–2001 and Arixtra in 2002. ▶ DELIVERED RESULTS:● Achieved 30% sales growth of primary brand and top market share attainment in region through development of knowledge base.● Appointed to DSM Circle of Excellence, an international working group to develop recommendations on coaching standards and business planning. ● Selected to represent US as presenter at global European launch meeting for Arixtra.

Emba, Marketing

Ba, Business Management

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