Ann Perri Email & Phone Number

Remote

• Create and deliver adaptation of corporate reporting.
• Develop and drive implementation of new systems and process improvement strategy.
• Develop and implemented audit processes across company divisions.
• Analyze process and procedures for organizational improvement with all levels of management.
• Training of new salary positions.

United States

• Organized and able to analyze performance and financial metrics to achieve desired performance metrics.
• Key client negotiator with developed skills and ability to foster long -term relationships with customers to achieve desired business result.
• Coordinating closely with field management and associates assigned to key customers to include staffing projection and project management.
• Deliver on payroll and expense financial budgets.
• Human Resource duties include talent development, hiring, and recruitment.

Roselle, New Jersey

• Execution of essential duties to ensure efficient day-to-day 24 hour store operations.
• Analyzing financial results for budgeted payroll, all expense items and employee performance metrics.
• Delivered on employee engagement by managing human resource functions: interviewing potential associates, training new hire employees, creating employee schedules, monitoring team performance, and coaching team members.
• Created Process Improvement of store inventory, cycle counts, replenishment and pricing integrity,
• Delivered exceptional customer service

• Lead facilities call center and work order system for Macys Inc.- 750 locations including all Macys, Backstage, Bloomingdales and Bloomingdales Outlets.
• As directed by me managed a facility work order process partnering with Field Facilities, Operations Executives and Vendor partners to resolve customer facing concerns in a timely manner.
• Analyzed and resolved facilities related financial violations and penalties with field partnerships reducing overall exposure and fines.
• Managed $100M in contracted services through various vendor suppliers improving overall service levels by holding vendors accounting to contracted specifications.
• Delivered process improvement and saved $1M in overall Waste Expense.
• Collaborated and delivered on process improvement for hazardous waste accumulation.

Garden State Plaza

• Managed every aspect of store operations for a $107M retail department store
• Trained and developed store staff in customer service techniques
• Monitored and implemented corporate programs in sales, inventory and logistics
• Directed larger store team to create a sales environment that consistently met expected sales goals and maintained operating coats
• Managed support team of 70 associates including hourly employees, and supervisor direct reports
• 2014 MAGIC 6 winner for leading store in operating excellence

Route 4, Paramus NJ

• Achieved MAGIC 6 award for 2007 for delivering number one stores owned scorecard for best results of region
• Managed every aspect of a 14M furniture/mattress premier gallery
• Hire, trained and coordinated a staff of 30 commission associates and 3 direct report executives
• Partnered with corporate credit granting services to provide customer open to buy
• Inspired sales staff to develop and implement special promotional and events

Macys: Willowbrook Mall, Wayne, New Jersey

• . Managed every aspect of store operations of a 90 M location
• Coordinated staffing for entire store team to maximize profitability and customer experience
• Strategically managed inbound and outbound logistics
• Received operations manager of the year MAGIC 6 award 2 years in a row reducing shortage form 3.5% to 1.8% of sales

Paramus Park Mall, Paramus NJ

• Managed every aspect of store operations of a $60 M location
• Coordinated staffing for entire store team to maximize profitability and customer experience
• Strategically managed inbound and outbound logistics

Macys: Rockaway Mall, Rockaway, New Jersey

• Managed every aspect of store operations of a $50 M location
• Coordinated staffing for entire store team to maximize profitability and customer experience
• Strategically managed inbound and outbound logistics

Macys Willowbrook Mall

• Drove and exceed sales goals by$1M annually through creative sales strategies including customer focus groups, response surveys and key selling events.
• Managed training and development of 5 direct executive reports and 50 associate direct reports.
• Worked closely with buying organization on merchandise selections.
• Executed high level of merchandizing and operating standards.

Bachelor’S Degree, Accounting

Associate’S Degree, Fashion Marketing And Merchandising