Ann Phillips Email & Phone Number

San Diego, CA, US

San Diego, CA

- Built the entire HR infrastructure and operations department from its inception to its implementation which included, recruiting, hiring, training, and onboarding personnel- Developed all means of support and resources with the recruiting and onboarding experience to enhance employees’ emotional health and their overall well-being, creating a.

San Diego, California

- Part of Sales Operations and Order Management which handles all quotes and contracts for customers- Receive, review and research all incoming cases consisting of both internal and external requests- Delineate requests to proper departments that are not order management related- Process request for quotes through to revenue recognition process

Remote

- Proactively identified and resolved issues that were impacting both top accounts and other organizational accounts in significant ways- Oversaw and achieved top percentage in Contract Renewal Sales for large scale accounts and clients who had long-term, strategic relationships with HP, resolving any and all issues present for them in a timely manner.

Roseville, CA

- Managed contract administration for client renewals department and specific level of accounts while supporting assigned sales representatives- Researched and resolved client satisfaction issues related active contracts - Trained and developed new teammates in all duties and job requirements

 Trained and mentored all new volunteers Organized and taught lessons in all age groups Managed volunteer base of 150+ people, including scheduling Assisted Children’s Pastor in running of ministry Managed department finances