• Seamless transition from Xerox to Conduent for my existing role and responsibilities to maintain a Sustainable Maintenance Plan to meet the rigor required for Client Contractual, Security and Governance requirements, detailed below:• Manage Team of 63 Associates, 9 Direct Reports• (5) ISO 27001 2013 Certifications, (3) Soc-1, Type II, (3) PCI and (3) HITRUST Opinions/Certifications• Oversight expanded to include the Global Business Continuity Plan and process for COVID-19 Pandemic to

• Oversight expanded to include (7) strategic sites by 2013, supporting $400M in annual revenue.• Lead sites with industry standard compliance requirements to meet the rigor of successfully passing multiple Certification and Client Audits.• Implemented and manage on-going successful certifications for (3) ISO 27001:2013, (1) ISO 9001 and (3) SOC-1 requirements.• Effective virtual Team Leader with proven record of accomplishment to reduce costs, improve compliance, efficiency and automate processes. Reduced contractual penalties from $1M to $75k, within a year.• Develop communication plans implemented in acquired sites, resulting in the successful embrace of Xerox corporate behaviors.• Orchestrate and enable wins in both competitive and non-competitive business situations, developing and managing Compliance and Change Management Plans.• Drive execution of cross-functional teams to on-board newly acquired Clients into an outsourced relationship.• Influence and Manage Change with innovative solutions to increase employee engagement.• Accountable for 6 direct reports, with a total team of 37 employees and a matrix managed organization across multiple disciplines of 40 employees, including Quality, IT, HR, Finance and Operations.• Responsible for reporting out to Senior Level Management, Company and Client, of status initiatives, compliance and strategy.

• Executed successful site acquisition and integration to transition employee engagement to Xerox Culture with a $125M (total contract value).• Created employee communication strategy incorporating Policies and Procedures for strategic Xerox sites supporting $100M annual revenue.• Led effective executive briefings on Xerox strategy, service offerings and solutions resulting in consistent leadership positioning.• Led the design, training and business readiness including ISO 9001 and ISO 27001 Certifications, with a multi-level matrix organization, in an aggressive timeframe (9 Months).• Successfully completed (3) ISO certifications for the highest revenue locations.• Established centralized collaboration knowledge sites to leverage best practices.

• Developed complex competitive domestic and global outsourcing proposals qualified as mega-deal opportunities, ranging from $30M to $400M. • Led cross-functional teams in support of best in class proposals for Enterprise Print Services and Communication & Business Process Outsourcing generating new revenue growth (+$300M).• Engaged Senior Leadership Team facilitating tollgate reviews with compelling strategy solutions differentiating Xerox from competitors.• Collaborated with the account leadership, senior sales and delivery leads with the communication of Xerox outsourcing and integration capabilities and outsourcing value propositions. • Created Learning and Developmental Plan for Strategic Bid Center Team including enhanced skill set, career growth and achieving Lean Six Sigma Green Belt.• Consistently exceeded individual Plan for driving new business, estimated $300M.

• Managed RFP/RFI/RFQ and lease portfolio in excess of $500 Million dollars, closing annually up to 50 contracts.• Responsible for the comprehensive process management of global third party lease transactions. • Accountable for managing complex global and domestic third party lease process, to include, SOA, FASB 13 and Sarbanes-Oxley guidelines insuring that all internal financial metrics are met. • Utilized management expertise in accounting, legal, tax and contracting to structure global & domestic transactions and support business unit objectives. • Supervised contract managers within the Global Strategic Sourcing group.• Led creation of “Leasing Center of Excellence”, to consolidate management and implementation for all equipment leases. • Executed new processes, new controls and stringent reporting for SEC 10k.• Negotiated the terms, conditions and pricing for the contracts in order to achieve savings. • Developed lease proposals, including implementation and lease contract process on behalf of clients.• Performed financial and risk assessments and supplier RFP evaluations for numerous projects including: VOIP &CVOIP, Data Center, and Managed Utility Services.