Ann Mary Sebastian Email and Phone Number

• Led IT project management for diverse projects, including websites, web apps, and mobile apps across various domains such as FinTech, EduTech, HR, Cyber Security, Renewable Energy, Gaming, Quizzes, and more.• Coordinated and managed cross-functional teams in UI/UX design, development, and QA to deliver innovative solutions tailored to client needs.• Served as Scrum Master, conducting sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure project milestones were met on time and within scope.• Streamlined project workflows by optimizing resources, implementing best practices, and addressing challenges to ensure timely and successful project delivery.• Delivered client presentations, showcasing design concepts, project progress, and final deliverables, ensuring alignment and client satisfaction.• Collaborated with stakeholders to define project requirements, manage expectations, and adapt to changing needs throughout the project lifecycle.• Focused on client relationship management, building strong partnerships through effective communication, proactive issue resolution, and regular feedback loops.

• Sole Point of Contact for key market research accounts and agencies, including Ipsos.• Reviewed and analyzed Requests for Quotation (RFQs) to assess project complexities, feasibility, cost estimates, and timelines for successful completion.• Led client meetings and provided project briefings to internal teams, overseeing coordination, resource allocation, documentation, link testing, project launches, and other specifications.• Identified challenges and streamlined internal operational processes through strategic planning, ensuring timely project delivery.• Managed end-to-end project execution, ensuring high-quality data delivery while addressing additional client requirements.• Proficient in survey programming, data trend analysis, and CRM maintenance.• Focused on client relationship building to drive business growth through effective communication, proactive issue resolution, and regular feedback collection.• Handled SOW/PO/Vendor Registration, invoicing, and other legal formalities.

• Led end-to-end IT project management for AI based healthcare platforms, including MayaMD, MayaEDU, MayaPPHM, and MayaPRO, overseeing planning, execution, and delivery.• Served as Scrum Master, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure alignment with project goals and timelines.• Coordinated cross-functional teams, managing UI/UX design, development, and QA processes to deliver high-quality healthcare solutions.• Managed vendor relationships and led the translation efforts for a chatbot and digital human interface, enabling support in 20 languages.• Streamlined project workflows by identifying bottlenecks, optimizing resources, and implementing best practices for continuous improvement.• Collaborated closely with stakeholders to define project requirements, manage expectations, and ensure timely delivery of project milestones.• Delivered impactful client presentations, showcasing project progress, features, and final deliverables to ensure alignment and satisfaction.• Recognized with the Commonwealth Digital Health Award and as a 3M CII Finalist for social impact, for contributions to innovative digital healthcare solutions.• Focused on client relationship management, ensuring satisfaction through effective communication, proactive issue resolution, and regular progress updates.• Proficient in tools such as Visual Studio Code, Postman, and LibreOffice, as well as project management tools (Jira, Trello) and methodologies, including Agile.• Managed content as a Content Manager, ensuring consistency, quality, and relevance across digital platforms.• Handled project documentation, including SOW, vendor registration, invoicing, and compliance with legal formalities.