Ann Smith Email & Phone Number

United Kingdom

Responsible for the management of clients and their portfolio of work to ensure the successful delivery of training programmes/projects. This included:• Project management and planning across the year.• Leading regular client project meetings to manage delivery.• Development and preparation of learning materials, facilitator toolkits, logistics, and compiling/summarising post-programme feedback documents. • Ensure programme and overall financial forecasts are maintained and that… Show more Responsible for the management of clients and their portfolio of work to ensure the successful delivery of training programmes/projects. This included:• Project management and planning across the year.• Leading regular client project meetings to manage delivery.• Development and preparation of learning materials, facilitator toolkits, logistics, and compiling/summarising post-programme feedback documents. • Ensure programme and overall financial forecasts are maintained and that all expenses are captured accordingly.• Assist with sales and finance reporting. Show less

• Part of a global team, designing and implementing onboarding and ongoing training and development for Salesforce global recruiting (1000+ recruiters, operating in 30+ countries): Instructor lead sessions, e-learning, role-play, presentations, case studies, certifications.• Partnering with legal, HR, Immigration, Equality & Diversity SMEs to design e-learning and instructor lead programs to ensure country-specific steps are adhered to by recruiters and hiring teams.• Leading monthly… Show more • Part of a global team, designing and implementing onboarding and ongoing training and development for Salesforce global recruiting (1000+ recruiters, operating in 30+ countries): Instructor lead sessions, e-learning, role-play, presentations, case studies, certifications.• Partnering with legal, HR, Immigration, Equality & Diversity SMEs to design e-learning and instructor lead programs to ensure country-specific steps are adhered to by recruiters and hiring teams.• Leading monthly Workday Recruiting Software training workshops for new hires.• Ongoing analysis of training and compliance reports to recognise training successes and to identify gaps requiring further coverage for individuals and teams.• Recognised enablement specialist for EMEA hiring legislation and compliance. Show less

• EMEA point of contact for recruiting operational process support and troubleshooting - managing daily issues via ticket system, reviewing daily error reports, performing root cause analysis to identify and resolve issues.• Part of the project team responsible for the integration of Workday to the Salesforce Recruiting team (1000+ recruiters globally).- Workday User Acceptance Testing (UAT).- Leading live training workshops and providing ongoing support throughout the transition… Show more • EMEA point of contact for recruiting operational process support and troubleshooting - managing daily issues via ticket system, reviewing daily error reports, performing root cause analysis to identify and resolve issues.• Part of the project team responsible for the integration of Workday to the Salesforce Recruiting team (1000+ recruiters globally).- Workday User Acceptance Testing (UAT).- Leading live training workshops and providing ongoing support throughout the transition period.- Maintenance of the global Recruiting Toolkit (One-stop in-house recruiting resource tool for process, compliance, and legislation information). Show less

United Kingdom

• Managed a team of 13 EMEA-based Recruiting Coordinators, responsible for scheduling interviews, generating employment agreements, and delivering a candidate journey.• Monitored, developed, and implemented team strategies to drive operational team efficiencies and meet a demanding SLA.• Partnering with recruiting managers and business area hiring managers to ensure strong partnerships across teams.• Analysing team reports and providing quarterly data and team presentation material… Show more • Managed a team of 13 EMEA-based Recruiting Coordinators, responsible for scheduling interviews, generating employment agreements, and delivering a candidate journey.• Monitored, developed, and implemented team strategies to drive operational team efficiencies and meet a demanding SLA.• Partnering with recruiting managers and business area hiring managers to ensure strong partnerships across teams.• Analysing team reports and providing quarterly data and team presentation material for global QBRs.• Overlooked the background check sign off for new hires. Show less