- Managing a team of global community managers: setting tasks, coordinating work, and monitoring performance.- Developing and implementing community engagement strategies to increase user engagement and brand satisfaction.- Utilizing Typeform for user surveys and feedback collection, and analyzing data to inform community strategies and product improvements.- Conducting data analysis and reporting on community performance metrics to drive actionable insights and meet key objectives.- Analyzing and improving internal processes to enhance productivity and achieve target metrics.- Providing training and mentorship for team members.- Conducting regular team meetings to discuss strategy, share experiences, and coordinate actions.- Gathering and analyzing user feedback, providing recommendations for product and communication improvements.- Collaborating with cross-functional teams to ensure synergy across departments and alignment in meeting objectives.

Core Aspect of work: working with the community on external and internal project sites. Community management. Research and analytics.Main responsibilities:- Data monitoring;- Team coordination;- Development of opinion leaders on external sites;- Collecting feedback from users and drawing up reports;- Preparation, editing of news and art materials on game and other topics (Ru, En);- Development of a content analytical group;- Working with corporate social networks;- Working with external platforms and determining the specifics of the audience (Twitter, FB, Reddit).Additional responsibilities:- Assistance in conducting research for marketing and producers;- Drawing up content plans;- Communication with users, moderation and administration;- Prompt response to conflicts;- Categorization and analysis of headings of gaming communities;- Evaluation of User Journey and Tone of Voice of game projects;- Research of the quality of work;- Writing and checking digests of competitive projects;- Tracking and collecting successful cases of development and promotion of projects;- Tracking trends and new projects, analyzing user feedback;- Tracking the dynamics and indicators of groups of game projects;- Text transcript of streams;- Working with Brand Analytics and Target Hunter;- Working with international projects;- Participation in playtests.