Anna Lyn Ang Email & Phone Number

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Ortigas Center, Philippines

• As a Customer Service Representative I was tasked to answer calls regarding as follows:
• Listened and responded to customers’ needs and concerns
• Provided information about products and services
• Took orders, determined charges, and oversee billing or payments
• Reviewed or made changes to customer accounts
• Handled returns or complaints