Client Relationship Manager
CurrentProvide proactive service to clients regarding their retirement benefit plans, including annual compliance testing and 5500 filing.Execute strategic planning to ensure client satisfaction, retention, and organic growth.Provide annual service reviews with clients, ensuring service experience is superior to others, solicit feedback on a regular basis, and offer solutions to increase Plan Sponsor capacity by reducing their involvement in day to day processing. Consult with Plan Sponsors regarding plan compliance and corrections as required.