Anna Bolaños Keyser Email & Phone Number

San Francisco Bay Area

Coordinating communications for SFMOMA’s Membership department. Producing content in the form of email and direct mail to all members, using Wordfly and Prospect2. Providing assistance in project management, utilizing Asana, Microsoft Teams, and Outlook. As a content producer, I build emails by sourcing photos, create written content while adhering to SFMOMA’s style guide, and generate lists of recipients using our CRM system Tessitura.

San Francisco Bay Area

As a member services assistant, I was responsible for providing high-level customer service by acting as the first point of contact for members and visitors using Touchpoint. Promote and sell memberships, book admission tickets for museum visits and events, and maintain ongoing relationships with members. I would problem solve complex member and visitor inquiries and concerns and stay knowledgeable on all current and upcoming museum exhibits, programs, and events.

San Francisco Bay Area

Welcome members and visitors, answer questions, and provide information as needed on the museum, membership, and any other queries visitors may have. Promote and sell onsite memberships while providing friendly and efficient customer service. Converting visitors to members with up-selling skills.

Provide customer service, consistent and efficient cash handling, and quick, orderly drink preparation

San Francisco Bay Area

Facilitated office productivity by keeping supplies ordered and stocked, maintained a tidy work environment, scheduled meetings and monitored phone calls.

Ux/Ui Design - Certificate Of Completion, Ux/Ui Design

January 2020 - July 2020

Bachelor Of Arts (B.A.), Cinematography And Film/Video Production

Education record