Founded in 1989, SHI is a $6 billion+ global provider of information technology products and services to Corporate, Enterprise, Public Sector and Academic customers of all sizes. SHI works with companies like Dell, Lenovo, HP, and more. SHI focuses on adding value around: Data Center Solutions, Microsoft Licensing Management, Software Management, and Commodity Hardware Procurement. My responsibilities at SHI include:Growing new businesses, developing strong customer relationships, consulting and providing a wide variety of technology solutions to customers, and being a trusted resource for customers to reach out to for questions or concerns regarding their IT environment.

Responsibilities: • Prepared detailed business proposal for HrOne’s new bilingual HR law database • Researched China’s current labor regulations and laws• Assisted coworkers with translating HROne’s website and employee manuals into English• Organized and designed presentations for colleagues

Responsibilities: • Supported a consistent focus in delivering a positive client experience• Aided with floorsets, window changes, signage placement, and visual standards• Operated cash register and followed all cash handling procedures per company guidelines• Fulfilled the weekly sales goal of merchandise and company credit cards on a regular basis

Responsibilities: • Managed and supervised the shop from opening to closing• Sustained effective customer service, handled cash register operations, and assisted in merchandise replenishment • Maintained sales records for inventory control