Anna Brown Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Administration - Supporting the CPAs by preparing tax documents and filing returns, organizing records, and other general office tasks.

Project Management - Engaged regularly with our globally recognized client (a subscription based video streaming service with a membership base of 200+ million paid subscribers), oversaw SLA adherence for operators, and reported data trends to support project SOPs. Interviewed and made hiring selections for the project. Managed and served as primary knowledge expert for two specialized pilot teams with a focus on 1) expansion of client scope in EMEA & APAC, and 2) Anime content.Cross-Functional Collaboration - Secured launch-readiness in partnership with international artwork agencies, localization teams, and other internal and external stakeholders. Demonstrated awareness of cultural nuances related to our work and fostered appreciation of these within my team.Risk management - Identified content-related issues (ex: content delivery failure), provided visibility to the appropriate teams, troubleshot and deployed resolutions in alignment with client standards. Advised the client on means to improve user experience and improve workflows.Learning & Development - Interviewed knowledge experts on the client side to turn ‘internally understood’ information into documentation and stand up a user-guide which is now utilized by all vendor and internal teams. Built continued-learning resources and knowledge-checks, standardized project workflows, managed the partnership with our teams in Taiwan and the Philippines, maintained knowledge bases, and onboarded new teammates. Coaching & Mentorship - Developed teams through professional mentoring, skill-building, and 1:1 discussions to establish good rapport and support their goals.

San Antonio, Texas, United States

Program Management - Organized large scale events and solicited vendor, speaker and artist participation. Pioneered the transition from live to virtual programming at the onset of the pandemic. Orchestrated Briscoe Buddies, which brought art activities to 2000+ underserved children in San Antonio and surrounding areas. Collated program data and generated proposals to support grant-funding for the Education department. Created and conducted surveys to better understand the demography and feedback of museum-goers.Content Creation - Developed original essays, art activities, teacher lesson plans and video content for the museum's newsletter Beyond the Briscoe - several art activities were picked up and adapted by the San Antonio Express News. Utilized Adobe and Microsoft Office Suite products.Copywriting - Wrote copy and created step-by-step guided tours for the museum's app and website based on artifacts and themes present in the museum's collection. Created signage and supported the Marketing & Communications department by making final edits to collateral before sending it off to print.

Visual Merchandising - Curated effective visuals in the retail store. Designed and assembled the Briscoe's Day of the Dead altar annually. Organized the storage areas and stock room. Customer Service - Processed retail sales, admissions, and membership transactions via POS. Greeted visitors at the main lobby desk, and answered phones. Training - Trained Visitor Services & Retail new hires on-the-job.Buying - Identified vendors and made purchasing decisions on product and fixtures at Dallas Market for the museum store.Community Events - Coordinated volunteers and served as liaison during community events. Made announcements and conducted surveys on behalf of the Education & Marketing teams with museum guests.

Visual Merchandising & Shipment Processing - Fabricated floor sets in accordance with company standards and made adjustments based on available product allowance. Processed shipment efficiently and maintained the stockroom and storage areas meticulously. Client Service - Made sales and established rapport with walk-in clients in order to secure repeat business. Built and retained the client base successfully.

San Antonio, Texas, United States

Administration - Supported department managers by conducting research to inform the program calendar. Purchased supplies and managed invoices for submission to the finance department. Worked with in-house graphic designers to create engaging promotional materials for upcoming events. Coordinated registration and reviewed scholarship applications for potential summer camp participants.Program Development & Facilitation - Planned and led workshops and tours for learners of all ages, abilities and backgrounds. Developed and implemented Art Crawl, a program for infants and their caregivers, which focuses on rotating themes from the galleries and consists of play time, a story, a short tour, and a sensory activity. Led art activities during monthly First Sundays for Families events and prepared write-ups for the participating teaching artists. Outreach - Represented the museum at festivals and outreach initiatives throughout San Antonio (ex: Asian Festival, Archaeology Day at Mission San Jose, SA Children’s Book Fair, Haven for Hope, etc.) by sharing information about the museum and conducting art activities.Mentorship - Served as a mentor to new interns in the Education Department and prepared for them by assigning tasks and convening with the department leads beforehand.

San Antonio, Texas, United States

Exhibitions - Worked directly with resident artist Martha Wilson on photography selections and preparations for her show called, "Political Evolution." Assisted with the install of the exhibition LIFT.Administration - Corresponded with former resident artists for website updates. Conducted research about artist residency programs worldwide and compiled an extensive document with my findings.Archives - Catalogued printed media with the Archivist. Maintained a digital inventory for the online store.

San Antonio, Texas, United States

Education - Assisted the Family, School, and Community Programs staff with administrative work. Wrote and designed lesson plans in InDesign. Expanded existing programs in the Education Department.

San Antonio, Texas, United States

Supported the Teacher Programs Manager by preparing materials, creating examples for art projects, and helping to facilitate educator workshops pertaining to the museum’s permanent collection and special exhibitions.

Summer Naturalist & Summer Camps - Led summer camps, taught night classes for 3-5 year olds and completed other odd jobs around the zoo such as enclosure clean-up, feeding, and preparing enrichment items for the animals.

Bachelor'S Degree, Art/Art Studies, Museum Studies

Associate'S Degree, Art/Art Studies, General

Education record