Working as a partner charity with Barnardo's on their See, Hear, Respond programme (to help children/parents during pandemic crisis across England), my role as Programme Manager is responsible for all aspects of programme delivery (from inception, through execution to delivery). Overseeing 3 distinct workstreams, providing virtual/online support to expectant and new parents during pandemic across England. My role is to manage and deliver the programme across the board, including all parent referrals for each strand of support - a) Digital online support using Baby Buddy app, b) Group Work support (managing a team of 20 Facilitators to provide 4 hours of group work to small groups of expectant or new parents), c) one to one therapeutic support (managing 3 delivery partners in addition to team of 8 practitioners). This role requires extension relationship management (with external delivery partners) in addition to the various teams supporting the project, end-to-end delivery and primary point of contact for the overall project.

Renovation work on a derelict cottage in Galway, West of Ireland. Undertook a project to renovate a property in rural part of County Galway. Included sourcing best-price materials (flooring, tiling, bathrooms) from UK, shipping to Ireland, overseeing build work and from May 20, painting, decorating and general builders mate as/when required.

Programme Manager, NEX/CME Group - implementing a Billing Integration programme (legacy NEX business lines onto CME platforms). Member of the CME PRIDE board and and steering committee member of Interbank London LGBT network.Project Manager, NEX Group PMO team (Feb 18 - Feb 19), responsible for the implementation of a global a software asset management program, across the Firm. Project Manager, NEX Optimisation (May 17 - Jan 18), focussing on business transformation across all aspects of Client lifecycle (client onboarding and KYC due diligence, legal contracts, client hierarchy, CRM tool through to Client servicing) across 6 NEX Optimisation business lines.

Working for the Global and Regional LOB Heads and their executive management teams, responsible for the governance, oversight and management of business and conduct risk and controls for the front office including managing the risk assessment process, chairing the monthly Business Control Forums and providing daily control advisory/support for any regulatory, compliance or financial risk events. Led and executed key regulatory initiatives including the Conduct and Culture programme Programme Manager for global implementation of FOS (Front Office Supervision) tool, a regulatory initiative used by Managers to identify potential market abuse across front office teams Project Manager for Information Barrier review across global end to end teams to ensure regulatory and internal compliance with Security IT access and client confidentially controls Project Manager for User Role profiling – initiative to implement enhanced access controls (application, email, shared drive, 3rd party) for client information flow across front office teams  Covered global BCO (Business Control Officer) function for 8 month period, trained new NA BCO in regional role, migrated control administration support to offshore locations (Argentina, India) Control remediation – implemented enhanced controls for ongoing regulatory compliance  Extensive liaison with senior executive LOB management across front office, middle office, core operations in addition to Legal, Compliance, Audit, Technology and Risk corporate partners.

Responsible for oversight and governance of business control, audit risk and expense management for the global ECS futures electronic trading platforms and connectivity (in-house applications, global OMS and FIX vendors, direct exchange GUI, market data access). Project Manager – Vendor cost efficiencies - (initiated project to review activity per solution, achieved annual cost saving of $1mn) Project Manager – Market data cost efficiencies (initiated project to review and manage increased market data costs. Achieved actual cost save of $500k and further $700 potential cost leakage). Programme Manager for migration to global Equities client onboarding platform (initiated and managed offboarding/remediation exercise across key OMS vendors/exchange connectivity) Relocation Programme Manager for offshoring of control support function to team of 3 in India Project Manager – led and executed numerous audit, compliance and regulatory initiatives (Shared Order Books, Exchange Trader keys, Supervisor Risk limits, User Access Admin and Recertifications) Extensive liaison with global ECS front office, Risk, Technology and 3rd party vendors/Exchanges.

Responsible for managing the London Brokerage team and overseeing the offshore India Brokerage team (asked to join the team to focus on and resolve the aged Payable accrual balance): Worked with offshore team to perform analysis, identify gaps in process, enhance monitoring procedures and reporting requirements, set up escalation protocol. Balance reduced by 90%. Initiated key controls for brokerage Receivables (improved monitoring, increased oversight and reporting to management/sales teams globally, achieved 95% monthly reduction in uncharged fees

Initially responsible for the business control and audit oversight of the electronic clearing application, working with technology and client facing teams on new product development, enhancements, defects, UAT, user access admin recertification for staff, clients and 3rd parties. The role expanded in 2008 to include oversight of the electronic trading applications/access (reporting for market data access, vendor fees, traded volumes, recertifications for trading and clearing applications (access, products and limits). Programme Manager – Offshore relocation of business support function to India (defined SLAs, provided training, established procedures, executed handover, supervised team and workload)

Earlier roles at JPM - Business Analyst(1999/01), Office Manager, LIFFE floor staff (1998/99), Trade Support, F&O Operations Middle Office (1997/98), Yellow Jacket, LIFFE floor (1996/97), Research Assistant (1993/96):