• Enhanced students' learning beyond the standard curriculum by researching and developing learning experiences for AI/machine learning, video game design, and electronics • Benefited students across the district by sharing my learning and resources with district robotics teachers• Maximized student engagement by optimizing projects with limited robotics supplies, growing hands-on experiences from 33% to 90% in one unit• Maximized student success through timely feedback and collaboration with students, family, and staff• Ensured state standards were met by defining scope, sequence, and planning lessons with backward design• Engaged every learner by developing relevant differentiated lesson content and adapting plans based on student assessments and engagement• Ensured level learning field by accommodating and modifying instruction for SpED, 504, ESL, and gifted students

• Maximized student engagement by facilitating engaging content and collaborative hands-on labs and projects• Maximized student success through timely feedback and collaboration with students, family, and staff• Ensured level learning field by accommodating and modifying instruction for SpED, 504, ESL, and gifted students

• Elevated student learning and ownership by facilitating small group tutorials and one-on-one mentoring

• Grew highest converting sales leads 27% YOY by leading needs-based custom solution generator application to a successful release• Informed eCommerce strategy by regularly assessing the impact of eCommerce releases and global market conditions by analyzing online revenue, quotes, and leads with SQL and Excel• Optimized click-through rates (CTR) and online revenue with A/B testing experimentation and continuous improvement, sourced from best practices, usability tests, voice of customer, and collaboration with colleagues in customer-facing roles• Ensured alignment of strategy to business goals by collaborating cross-department and communicating progress and outcomes to every level of stakeholder• Reduced time to market by defining minimum viable products and iterating with UX and DevOps using Agile/Scrum methodology• Maximized project ROI by writing detailed user stories, prioritizing the JIRA backlog by ROI and interdependencies, and removing roadblocks to development with collaborative problem-solving• Ensured timely releases by mitigating schedule and resource risks with collaboration and cross-project prioritization• Reduced turnaround time for merchandising changes by owning XML data modeling • Ensured successful releases by developing test cases with QA and assisting in release testing• Maximized eCommerce lead and quote conversion by creating and leading training for global sales force on new eCommerce features

• Increased purchase velocity by analyzing customer paths and releasing hardware comparison merchandising feature• Increased average order value and profit through eCommerce channel by merchandising high-profit software relevant to hardware• Awarded company marketing innovation award for design and development of the first software needs-based product recommendation tool• Ensured alignment of strategy to business goals by collaborating cross-department and communicating progress and outcomes to every level of stakeholder• Reduced time to market by defining minimum viable products and iterating with UX and DevOps using Agile/Scrum methodology• Maximized project ROI by writing detailed user stories, prioritizing the JIRA backlog by ROI and interdependencies, and removing roadblocks to development with collaborative problem-solving• Ensured timely releases by mitigating schedule and resource risks with collaboration and cross-project prioritization• Reduced turnaround time for merchandising changes by owning XML data modeling • Ensured successful releases by developing test cases with QA and assisting in release testing• Maximized eCommerce lead and quote conversion by creating and leading training for the global sales force on new eCommerce features

• Increased lifetime value of customers by increasing training membership attach rates through merchandising of training memberships and courses• Enabled significant savings by discontinuing printed product catalog by defining and releasing dynamic print utility for eCommerce product pages• Ensured timely releases by writing detailed project documentation and collaborating closely with UX and development team• Ensured successful releases by developing test cases with QA and assisting in release testing• Maximized online and offline sales by creating and leading training for the global sales force on new eCommerce features for their use and customers' use

• Improved customer experience by assisting customers in identifying and resolving the root causes of customer issues with empathy and efficiency• Reduced inbound customer support requests by writing and editing online knowledgebase articles for common issues