Anna Chugunova Email & Phone Number

London, England, United Kingdom

- Develops customized tours that cater to the interests and needs of each group or individual, ensuring a personalized experience that is engaging, informative, and enjoyable.- Delivers exclusive private ‘behind the glass’ tours through the best the Churchill War Rooms has to offer, providing in-depth knowledge and commentary on historic rooms and telling stories that create unforgettable memories for visitors.- Ensures the safety and satisfaction of all participants, protects the museum objects, and manages unexpected situations.- Creates a welcoming and inclusive environment that accommodates clients of all ages, backgrounds, and abilities, ensuring that everyone feels comfortable and engaged throughout the tour.

Kazan, Tatarstan, Russia

- Accountable for conducting research, preparing learning materials, and devising relevant practical activities. - Plans and delivers weekly lectures and seminars.- Organizes and implements various assessments.- Provides mentoring and support to students. - Participates in curriculum development.

Moscow, Moscow City, Russia

- Conducted research and designed lectures on digital transformation of European museums and successful synergies of museums and creative industries.- Delivered lectures to a variety of museum professionals.

London, England, United Kingdom

- Co-curated a pop-up exhibition, “L’Ange De L’Assassinat: memory of Charlotte Corday”, for UCL Art Museum's "Witnessing Terror" temporary exposition. - Assisted in managing the exhibition and participated in all related aspects including research, writing of labels and overviews, and overseeing installation. - Presented an analysis of Corday's visual narrative in the form of a guided tour, delivered at the exhibition's opening.

Moscow, Russian Federation

- Monitored routine activities during international & domestic flights of crew members. - Assured passengers’ safety to reduce risks and increase the satisfaction rate whilst providing a welcoming and professional front of house experience. -Oversaw the processing of crew, cargo customs, and formalized immigration documents in different countries and languages. - Ensured decision-making and problem-solving interventions and conflict resolutions on board, leading to rewards and recognition. - Grew professionally within the first year of employment from economy class flight attendant to business class and ultimately to a managerial position as a Cabin Crew Manager.

Kazan

- Executed the sightseeing tour sales.- Supervised planning and establishing processes for art and cultural tours in Kazan historical places. - Delivered high-quality tours by providing engaging educational commentary on landmarks and attractions, coordinating transportation and logistics, and ensuring the safety and satisfaction of all visitors.

Kazan, Tatarstan, Russia

- Participated in rebranding and developing the Philharmonic Museum, including the acquisition, cataloguing and designing of the exhibition space.- Researched and compiled information for museum labels and text panels; wrote interpretive material for the exhibition.- Dealt with routine enquiries and maintained database.- Assisted with private museum views.

Master'S Degree, History Of Art

Guide-Translator, Accredited Guide - Translator

English Language And Literature/Letters

Master'S Degree, Museology/Museum Studies, Summa Cum Laude

Activities and Societies: Management Board member of the Student Council. University’s official representative in the international League.