As a Package Handler at FEDEX Ground Grimes, work duties for the 2.5 years included the following: 1) Worked with the Smalls crew with Collecting small size packages from everywhere inside the warehouse, scanning packages into a circle of sorted bins, then re-scan the packages pulled out the other side of sorted bins into container bags with assigned label according to truck routes for the Load Side. 2) Worked with the Unload crew with Labeling and Affixing labels to all boxes coming off the trucks and onto the moving belt lines headed for the Primaries, moving empty pallets out of trucks; and rolling tires into trucks. 3) Worked with Van Line crew with Removing packages and lightweight boxes from out the Van Trucks, Scanning labels for those Records that are Not On File, and next, placing boxes onto the moving belts going up to the Primaries, while being alert as to boxes and items are Incompatible items (ICs) and Hazardous Materials.

Work with great team participation per the directives of the manager-on-duty which primarily included specific customer assistance, keeping the store operation running smoothly, and working well with team members as back-up assistance when customer flow picks up and with employee breaks. Areas of duties included: 1) Measuring fabric at the cut counter; 2) Cashiering customers’ purchases, returns, and online order pick-ups; 3) Returning fabric bolts and other merchandise go-backs to its proper shelf location for recovery process; 4) Unloading new stock of fabric from many boxes just off the truck:5) Finishing up end-of-day closing duties

Handled Front-line Team Customer Service Support for a small-business owner providing audiology medical services for hearing aid retail sales, testing services, and cleaning support. Teamwork Support Duties Included: 1) Heavy volume of telephone calls;2) Steady drop-in cleaning service of aids3) Selling specific retail merchandise items suited for hearing-aid wearers;4) Processing OTC retail sales receipts with cash, credit/debit card processing and checks; 5) Managing the Client Contact Excel Database for the data look-up and printouts for the Purchase/Exchange dates of hearing aids and existing warranty

Provided Front-line Receptionist and Administrative Functions for a State of Iowa association that provided federal and statewide regulatory support and the certification for egg producers and poultry testers.General Support Included:1) Greeting Visitors and Telephone Callers; 2) Processing Incoming and Outgoing mail;3) Managing Data Entry of Checks Received;4) Reconciling Conference Registration Fees; 5) Maintaining Central Office Project Files; 6) Stocking / Ordering Marketing Inventory Administrative Coordination Assistance Included: 1) Association Meetings, Preparation of Meeting Materials, Lunch Amenities, and Notetaking; 2) Program support for Poultry Producers’ Applications by Verifying Project File Information for Completion;Database Management Support for a very active Poultry Testers Program Included:1) Heavy Recordkeeping;2) Data Entry of contact information;3) Tracking Class-Training Registration dates; 4) Printing and Mailing out the Certificates.

Primary Responsibilities Included Front-line Receptionist and Administrative support for an insurance broker agency the size of 100, for the account executives’ sales management activities and for their sizeable number of insurance policy account customers.General Support Included Continuous Operation of the Agency Mailroom Functions, such as1) Sorted out Incoming Daily mail; 2) Separated the Checks for Accounting;3) Delivered the Mail Distribution; 4) Ran the Outgoing Business Mail through the Postage Meter; 5) Processed Packages for Delivery Options of Overnight Express and Confidential letters; 6) Kept the Office Supply Inventory Well Stocked on Shelves and Forwarded Re-Order Requests to Accounting;

Provided Centralized Administrative Support for Large Team of Consulting Pension Actuaries, who managed intense heavy caseloads of calculating actuarial data for their national clients’ company financial retirement plans; Direct Travel Support and Expense Report included:1) Navigating Online Research for Out-of-State Airline Travel / Hotel arrangements;2) Coordinating a Master Matrix Spreadsheet to Keep an Organized Travel Calendar, and 3) Reconciled their Expense Report for Submittal to Accounting;General Project Assistance included: 1) Full range of Straight Typing and Chart Preparation of their PowerPoint presentation;2) Managing the Hard Copy Printing Request for the Copy Production Center;3) Meeting the Completion Deadline Shipping Date4) Prepared Over Night Delivery for the Boxed Client material so it Reached its Destination at the Confirmed Address;

Provided Administrative Support for the Center’s primary focus: to work on issues in special education with conference room space needed collaboration with consultants, teachers, and statewide field coordinators with the Center Professor’s direction and other professional staff. General Support Included Front-line Receptionist, telephone and walk-in traffic 1) Calendaring internal and external requests for use of The Center’s conference room;2) Handling visitors’ requests for computer support, handout duplication, fax submittals; 3) Ordering new books for the library, office supplies and catering services for luncheon meetings;4) Administrative support for a statewide grant program and perform information specialist dutiesAdministrative Coordination Assistance included:1) Library Database Maintenance for the special education library holdings and research article review file2) Conference Coordination, conference packets, pre-registration, catering services and menu planning 3) Quarterly Newsletter Production, find articles for inclusion, format layout, update the distribution database 4) Monthly Committee Meetings, prepare minutes, attendance, and project support between meetings.

Managed a Full Range of Administrative Support for an educational committee’s primary focus: to collaborate internally and externally on their initiative to integrate school improvement activities statewideGeneral Administrative Support was to serve as a liaison between the committee members, off-site team members, and to any current number of collaborating associated resource groups. 1) Communicate information requests from walk-in traffic and telephone lines, and routine emails;2) Process mass mailing distributions with mail merge letters and heavy word processing; 3) File folder management and record keeping for committee resources; 4) Maintain inventory of committee’s printed brochures and reports in storage areas;5) Compose monthly minutes, pre-draft agendas, and schedule conference rooms for the year.Administrative Coordination Assistance included:1) Conference Planning Coordination for an annual symposium, grantee conference, ICN sessions; 2) Planning activities such as pre-registration, packets, prepared contracts facilities, speakers, food, AV; 3) Compilation of Program Information and Document layout for registration brochures, mail merge letters; 4) Database Management of numerous email distribution lists; mass mailings, conference registrations, contracted meeting arrangements, volunteer service award nominees, and federal grant applications.