•Checked in clients with scheduled appointments as well as walk-in service for hearing aids •Answered the front desk telephones; provided services for cleaning and retubing of hearing aids•Processed sales receipts for payment; prepared billing worksheets for accounting •Pulled charts for next day appointments as well as end-of-day filing of charts•Maintained databases and data entry of daily updates of information for contacts and warranty•Prepared and processed incoming new… Show more •Checked in clients with scheduled appointments as well as walk-in service for hearing aids •Answered the front desk telephones; provided services for cleaning and retubing of hearing aids•Processed sales receipts for payment; prepared billing worksheets for accounting •Pulled charts for next day appointments as well as end-of-day filing of charts•Maintained databases and data entry of daily updates of information for contacts and warranty•Prepared and processed incoming new stock of hearing aids for the doctor’s inventory• Learned a lot about working in the medical environment as well as in the hearing aid industry Show less

•Processed incoming mail, data entry of checks received, maintained office supplies and receptionist duties•Participated in board activities with coordination of meeting materials, lunch amenities, and note-taking•Coordinated poultry disease-free program requirements in terms of processing applications, data entry, recordkeeping, and reconciling monies received with the comptroller.

*For Iowa Workforce Development, provided Temporary Support Services (700 contract hours) for the State Unemployment Insurance Center.*Utilized mainframe commands to perform data entry of high volumes of unemployment insurance claims. *Provided frequent back up support to receptionist area, mailroom, and work advisor requests.

Provided administrative support. Performed mailroom duties. Managed multiple clerical requests. Maintained agency library holdings, storage and retrieval of files and office supplies. Provided backup support. Served as company photographer.Organized dead file room. Reorganized mail room.Key Accomplishments Implemented an organized and streamlined archived filing procedures to enhance user access Provided mailroom efficiency processes to ensure timely and… Show more Provided administrative support. Performed mailroom duties. Managed multiple clerical requests. Maintained agency library holdings, storage and retrieval of files and office supplies. Provided backup support. Served as company photographer.Organized dead file room. Reorganized mail room.Key Accomplishments Implemented an organized and streamlined archived filing procedures to enhance user access Provided mailroom efficiency processes to ensure timely and accurate handling of incoming and outgoing mail. Show less

Provided administrative support for six consulting pension actuaries as well as backup support. Managed multiple calendars with Outlook. Prepared presentations.Prepared correspondence. Made travel accommodations.Coordinated conference services. Managed printing requisitions. Maintained client files. Ordered supplies. Provided support to managers and staff.Key Accomplishments Initiated upgrade of paper survey to electronic, web-based format, which… Show more Provided administrative support for six consulting pension actuaries as well as backup support. Managed multiple calendars with Outlook. Prepared presentations.Prepared correspondence. Made travel accommodations.Coordinated conference services. Managed printing requisitions. Maintained client files. Ordered supplies. Provided support to managers and staff.Key Accomplishments Initiated upgrade of paper survey to electronic, web-based format, which significantly reduced preparation and processing time.  On committee chair’s behalf, managed administrative functions to coordinate a quarterly speaker’s forum on pension issues.  For a team of actuaries, provided project assistance by building a large, comprehensive electronic template of selected PowerPoint slides. Effectively organized a monthly matrix for prioritizing a heavy, client-visit travel schedule for multiple actuaries. Show less

Provided administrative support for two grant programs and conference room support for resource center. Coordinated conference registration. Assembled folder packets. Maintained library holdings. Produced quarterly newsletter. Maintained the grantee databases and article review collection.

Provided administrative support for educational consultants. Prepared meeting arrangements.Coordinated project assistance and marketing information. Secured contracts and tracked expenses. Prepared correspondence. Developed and published marketing materials. Maintained newsletter database.Key Accomplishments Successfully coordinated registration for annual symposium, for 300-400 participants, several years in a row.  On behalf of chair, successfully… Show more Provided administrative support for educational consultants. Prepared meeting arrangements.Coordinated project assistance and marketing information. Secured contracts and tracked expenses. Prepared correspondence. Developed and published marketing materials. Maintained newsletter database.Key Accomplishments Successfully coordinated registration for annual symposium, for 300-400 participants, several years in a row.  On behalf of chair, successfully coordinated department’s annual nominations for governor volunteer awards program, several years in a row. Co-mingled numerous Excel databases in order to process mass mailings via electronic means vs. hand labeling. Show less