Anna Correa Email & Phone Number

New York, New York

• Managed leasing operations for 3 buildings (575 apartments total) to ensure leasing regulations and tenant satisfaction levels are met.• Responsible for application processing and verification, apartment inspections, resident retention activities, and the lease renewal process.• Maintained resident account transactions including, posting payments and charges to accounts.• Made recommendations on rate changes, leasing specials, and additional marketing efforts.• Analyzed… Show more • Managed leasing operations for 3 buildings (575 apartments total) to ensure leasing regulations and tenant satisfaction levels are met.• Responsible for application processing and verification, apartment inspections, resident retention activities, and the lease renewal process.• Maintained resident account transactions including, posting payments and charges to accounts.• Made recommendations on rate changes, leasing specials, and additional marketing efforts.• Analyzed effectiveness of marketing campaigns and target markets.• Oversaw the implementation of application to lease conversion. • Coordinated Broker Open Houses and do group tours for NYC broker to promote listings. Show less

• Recommended products based on customer needs and desires, answered questions regarding products.• Maintained a knowledge of sales, promotions, store policies, and security practices.• Prepared sales slips and contracts, arranged delivery and facilitated special requests and orders.• Upsold ancillary products such as insurance and service contracts, arranged financing options for customers.• Demonstrated knowledge, honesty, and superior customer service to all clients.

Hackensack Nj

Dc Metro Area ; Northern Nj; Nyc

-Meet and greets and tour with customers -Ensured the grounds, showing routes, products and office were tour-ready-Administered follow-up of all rental inquiries and maintained lease expiration programs-Addressed complaints and resolved issues in a timely and professional manner -Effectively explained lease provisions and community policies to residents-Verified applications and notified of approval or denial-Prepared move-in packages and lease paperwork-Maintained… Show more -Meet and greets and tour with customers -Ensured the grounds, showing routes, products and office were tour-ready-Administered follow-up of all rental inquiries and maintained lease expiration programs-Addressed complaints and resolved issues in a timely and professional manner -Effectively explained lease provisions and community policies to residents-Verified applications and notified of approval or denial-Prepared move-in packages and lease paperwork-Maintained low delinquency-Prepared and reviewed SODA Files-Negotiated rent renewals with existing residents-Assisted with training new employees Show less

Education record

Education record

Education record