Anna Dapling Email & Phone Number

London, England, United Kingdom

- Key member of the Operations team at a contract compliance auditing company. I am responsible for updating the UK and global WIPs. This involves keeping on top of audit kick-offs and those in the pipeline by communicating with country MDs, Audit Directors and Managers.- I create Salesforce opportunities and projects for the audits. I am in charge of.

London, England, United Kingdom

- Provided administrative support to the International team within a publishing company. The role consisted of assisting other departments (Logistics, Operations and Finance) as well as agents with operational and commercial queries. I worked on delivering regular operational reports to agents and aimed to deal with queries in a timely manner to minimize.

- Responsible for picking and processing store fulfilled orders. This involved carrying out item quality checks, liaising with customer service when issues arose, and securely packaging orders to avoid damage. - Developed a good understanding of the store/stockroom layouts and stocked brands to make picking quick / efficient to ensure dispatch deadlines.

Streatley, UK

- Hotel receptionist with responsibilities including greeting guests and doing check-ins, organizing quick and efficient group check-ins, managing of reservations (electronically and over the phone), communicating with housekeeping and maintenance, helping with administration duties, preparing bills, and handling payments, organising local transportation.

Lagos, Portugal

- Duties including guest check-ins, guest bookings for the hotel restaurant and day trips, and billing / taking payments.

Luanda

- Shadowed in reception, restaurant, and events.

London, United Kingdom

I worked with Lola Staffing for 4 months my job role included:-Checking the stock before and and after the match-Making sure the closing balance in the till adds up-Fast-paced serving hot and cold food and beverages-Delivering great customer service

Torrington, Devon

I worked for Rosemoor for a year and a half. My job role included --Customer service and working on the tills-Making and serving beverages and serving hot food-I ensured the restaurant was cleaned with the correct hygiene regime

Luanda

Over a month I did a work experience placement at the hotel Baia in Luanda Angola.I thoroughly enjoyed my time there and and learned so much in a short time.My responsibilities included - -Assisting staff with hotel bookings and helping in the events sector-I worked in the reception dealing with clients in English and Portuguese -I was assisting the staff.

Torrington, United Kingdom

Over a three month period I assisted part time at Great Torrington Primary School as part of a work experience placement. My responsibilities included: - Helping the teachers with paperwork - Assisting small groups of children and would assist them with grammar, spelling and reading- I would guide the kids in groups to the assembly hall

Romsey, United Kingdom

For a month I worked full time as part of a work experience placement at Awbridge Primary School. My responsibilities included:- Helping children between reception and Year 4 with reading and spelling- Assisting the teacher with administrative work

Nvq Diploma In Professional Cookery Level 3, Hospitality And Catering

Level 2 Certificate - General Patisserie & Confectionary

Diploma In Catering And Hospitality, Hospitality And Catering

Gcses, English, Mathematics, Science, Spanish, Home Economics And Psychology

Education record

Education record

Education record