Anna Długosz Email & Phone Number

London, England, United Kingdom

Cracow, Małopolskie, Poland

Ownership of an Integrated Plan for HR Programme to ensure visibility, alignment, and efficientdecision-making processes. The provision of a health check methodology and tools to enable the monitoring and control of a portfolio.Ownership of a New Demand Feedback Loop with an end to end process build-out. The purpose: to capture, assess and act on business needs coming from the Markets. Deliverables: • Creation of Supporting Tools.• Process Socialization and Change Control.• Ongoing conduct of continuous improvement activities.• Support for embedding the Relationship Management model.Ownership of Value Proposition build-out.The purpose: to explain and promote the offer of the services and products provided to theMarkets. Ownership of Product and Service Catalogue build-out offers a detailed breakdown of the Value Proposition. The value it offers is clarity as to the scope of service the HR function provides, in order to increase sales volume and eliminate ambiguity.Conduct of socialisation and change management activities.

Kraków Area, Poland

Ongoing support on Project Management processes, methods, tools and templates provided to the Project Managers and Leadership Team.Project Management Office One Stop Shop website build-out.The purpose: to equip employees, project managers and leadership teams with the following deliverables: • Project Plan Templates• RAIDD Log • Action Tracker• Health Check report • Governance meetings Terms of Reference and Schedule• Design Thinking principles and toolkit Ongoing support to the Leadership Team to bring visibility on Transformational Projects progress, key milestones, RAG statuses, risks, issues and dependencies.Governance meetings administration and support.Ongoing support to the Service and People Transition activities.

Kraków, Woj. Małopolskie, Polska

• Coordinating all aspects of internal and external visitor meetings, Senior Management Meetings• Maintaining calendar for Directors and VPs, ensuring appropriate preparation for daily activities: scheduling and meeting coordination, interviews, appointments, events and other similar activities• Managing and tracking travel/meeting/conference expenses; working closely with finance and accounting teams• Delivering and executing ideas for Collaboration Days for 200 Managers in Sheraton Grand Hotel, October 2017• Delivering and executing ideas for HR Open Days (8 events in total)• Leading the Team of 10 and delivering an exhibition about company culture for 700 employess (4 events in total) in May and June 2018• Organisation and maintaining administrative and research related document migration to SharePoint folders• Providing executive level support to 3 directors at a time and their program managers

Warszawa, Woj. Mazowieckie, Polska

• Collaborated with multiple teams (onsite and virtual) and acts as a liaison between different business units and IT team in gathering requirements to be used in developing reports using business analytics tools used by the company • Builded business dashboards which shows market trend analysis of online retail metrics• Provided business recommendations to decision-makers on how to increase sales revenue, retain and attract more customers and strengthen online presence• Leaded the measurement of Paid Search performance, customer analytics, category analytics and program tracking and optimization• Coordinated with different departments such as Accounting, Supply Services, Marketing, Sales, and Operations

Kraków Area, Poland

Google AdWords and Google Analytics SME. Customer Support Agent for Polish Market.