I positively assisted and engaged with customers by sharing knowledge of core sports and products, merchandizing, and handling product returns in the spirit of the Ironclad Guarantee, resulting in a stronger store-costumer relationship. I engaged in environmental activism by encouraging customers to get involved, participated in the annual local granting process, used the company’s mission and core values as a guide for decision-making, and acted as a brand advocate inside and outside the store. I also demonstrated quality by ensuring accuracy in all point-of-sale operations, accurately fulfilling online orders and inventory transfers to avoid losing items and practicing security measures that helped prevent theft resulting in safely handling shoplifters.

I prepared and served hot and cold drinks such as coffee, tea, artisan, and specialty beverages at Starbucks Standards to ensure equal quality to all guests. I worked under pressure and maintained a calm demeanor to provide excellent customer service to all guests. I also supported customers by answering any questions or concerns about the menu or Starbucks brand, resulting in a satisfied customer.

I created green tips for the recycling warehouse, media, and the Park Record to educate the community on sustainable alternatives. I outreached to local businesses to promote the newly revised Green Business Program created to aid businesses in staying ahead with environmental initiatives. I also researched sustainability topics to create reports for Recycle Utah, local businesses, and other sustainability experts.

I restocked and organized produce from deliveries and shipments to keep an organized and efficient workplace. I operated the register for hundreds of customers keeping an orderly pace to get products to the customers in the most efficient way. I opened and closed operations of a Roxberry juice franchise creating independence and trust between my boss and me.

I managed finances at an Acupuncture and Chinese Medicine office so they could be deposited into a financial institution and employees could get paid. I scheduled appointments for clients so that they may receive help and relieve their pain from our professional acupuncturist. I monitored phone calls from clients so they may schedule an appointment or ask questions.