Anna Duggal Email & Phone Number

Copenhagen Area, Capital Region, Denmark

As a Cabin Supervisor on international flights across Europe operating under Scandinavian Airlines, Lufthansa and Brussels Airlines through CityJet, I lead and coordinate cabin crew activities on CRJ-900 and CRJ-1000 flights. My responsibilities include ensuring the seamless delivery of inflight services, maintaining passenger safety, and upholding the highest industry standards.

Copenhagen Area, Denmark

Serving as a Flight Attendant on SAS CRJ900 flights, I contributed to a positive passenger experience by delivering exceptional service. My role involved ensuring passenger safety, comfort, and satisfaction while adhering to rigorous airline standards.

Copenhagen Area, Denmark

As a Flight Attendant at Jettime, I operated on Boeing 737-300 and 737-700 flights, consistently providing excellent service. My focus consist of maintaining a high level of safety and customer satisfaction, operating with a focus on professionalism and efficiency.

Malmo, Sweden

In this role, I delivered personalized customer service via phone, chat, and email to Swedish, Polish, and English customers for leading fashion brands. Additionally, I contributed to the translation and copywriting efforts for the Polish version of the Boozt Fashion website.

Copenhagen Airport

In this role, I served as a Supervisor at HMSHost Denmark within Copenhagen Airport. My responsibilities included overseeing daily operations and providing barista training. I contributed to maintaining a high standard of service in a fast-paced airport environment.

Copenhagen Area, Denmark

Worked with aviation security for Continental Airlines and Lufthansa at Copenhagen Airport. I carried out comprehensive risk assessments of air passengers, travel documents, airport and surroundings under the TSA’s guidelines and regulations, while offering first class service and assistance to travelers.Also worked with security search at bagage area, catering, ramp area and aircrafts.

Copenhagen Area, Denmark

In this role, I took on the responsibility of inspecting and ensuring that the quality of Hilton hotel rooms exceeded customer expectations. Additionally, I managed a team of 5 employees, handling planning, delegation, motivation, and room inspections, contributing to the overall excellence of the hotel.

Perth, Australia

As an independent assistant, I worked closely with busy families in Perth, Australia, providing comprehensive support with practical tasks. This role required a high level of organizational and multitasking skills.

Copenhagen Area, Denmark

During this period, I moved from Poland to live with Swedish and Danish families as an Au-Pair, primarily responsible for taking care of their children. This experience enhanced my cultural adaptability and interpersonal skills.

Ongoing Training, Aviation Security And Service

Ongoing training to ensure most updated security and customer service.

Aviation Security And Operation Courses And Certificates, Aviation/Airway Management And Operations

Aviation Security And Operations Courses

Diploma, Cabin Crewmember

An initial, conversion and difference training approved by the DAT and specified in the OM-D.

Education record

Cambridge Fce, English

Cambridge English focusing on all 4 language areas: speaking, reading, understanding, and writing.

Profiler, Aviation Security

An advanced course with both practical and theoretical aspects of risk analysis and profiling of passengers. The course is a prerequisite.

Aviation Service & Security

A basic course with both practical and theoretical aspects, successful customer service and advanced national and international security.

Sfi Certification, Swedish

Product Design And Production, Upper Secondary School

A general education with a focus on skin product design and production.