Anna Francisco Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Received a 100% score on a BSA Audit at Canyon Suites Received 100% Audit on Forbes Pre Arrival Top Three Leading Associates in Upsells for guest rooms and suites.

Scottsdale, Arizona, United States

Temporarily assisting our In House Reservation department for guest’s upcoming room stay, dining reservations, and property knowledge. Creating room reservations for both Canyon Suites and The Phoenician, a Luxury Collection Resort.

Scottsdale, Arizona, United States

Nominated three times in the month of March, April and June for Employee of the month.Created marketing and promotional ideas with team leaders. Created exceptional bonds with resort, members, and local guests for safe and remarkable experiences. Coordinated scheduling for 32 treatment rooms, providing assistance in group scheduling, and organization of documentation. Has experience in Front Desk, Spa Attendant, Bar and Restaurant, as well as Reservations. Experience with Micrsoft Office Programs such as: Word, Excel, Access, Powerpoint, Outlook. Experience in: SpaSoft and Book4Time programs.

Phoenix, Arizona, United States

-Monitor club lounge for seating availability, service, safety, and well being of guests.-Maintain cleanliness and condition of bar, bar unit, tables, and other tools. -Prepare and serve hot, cold, and/or alcoholic beverages. -Stock ice, glassware, and supplies. -Anticipate and communicate replenishment needs promptly. -Wash dishes and serving utensils as needed. Complete opening and closing duties. -Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. -Secure liquors, beers, wines, coolers, cabinets, and storage areas.

Westfield, New Jersey

*Assembled and delivered food and supplies for catered functions to scheduled locations. *Set up buffet tables, food beverages, and service items -Ensured food items had identifiers or menus, kept display equipment, buffets, and tables clean and free of debris. *Worked with a team of servers, bussers, cook staff and management to ensure a successful work environment. *Developed and maintained relationships with customers to maximize repeat business.*Maintain clean and organized dining areas to facilitate workflows and minimize safety hazards.

Clark, New Jersey

*Acquiring the knowledge in retail sales, marketing and promotions, customer service, inventory management, and organizational skills. *Provided exceptional information and service to reoccurring and new customers with a less than 3% sales return. *Achieved clear communication skills featuring products, promotional information and ensuring all products are stocked and accounted for. *Addressing customer's questions, and defusing customer conflict while proceeding in sales. *Providing a confident, comfortable, and cared for environment while building a long term customer relationship by providing prompt information, and making the customer feel like a priority.

Scotch Plains, New Jersey

*Reinforced lesson plans implemented to student by current curriculum. Implemented positive reinforcement from behavior management skills. *Keeping online records for parents to track and maintain child's performance.*Offering engaging and individual attention for an enjoyable experience, and evaluated student's work and performance.

Scotch Plains, New Jersey

*Providing assistance during homework assignments to achieve and understand current academic subjects by using creative, interactive, and engaging teaching methods. *Instilling moral responsibilities and life-long skills such as hygiene and healthy eating, planned exciting, educational, and creative activities to develop cognitive, verbal, and numerical skills. *Learning English as a second language. *Transportation to her after school curriculum. *Creating a positive, safe, and fun environment while being attentive to the child and family's needs while multitasking.

Union, New Jersey

*Inventory of student newspapers, located missing issues, and scanned as searchable PDF files. *Co-curiated a pop-up exhibit on "Kean University Yearbooks: displayed in the Nancy Thompson Learning Commons at Kean University. *Practiced mending tears and surface cleaning with a white eraser on 19th and 20th century documents. *Practiced water pen techniques when flattening or uncreasing documents and books. *Practiced detaching adhesive with a tacking iron and spatula. *Assisted with the supervision of show and tells, selected items, and put items away. *Conducted offsite research looking at 17th century microfilm documents for Research Day.

Westfield, New Jersey

*Attained YMCA Certification in CPR and First Aid Training. Duties as an offsite counselor at Washington Elementary School included: -Providing a safe, secure, and active environment for children of all ages. -Assisting and supervising children with their school assigned homework of various subjects. -Validated and confirmed parent's identification to insure the student's safety. -I have gained the knowledge and assisted a child with special medical needs. -Supervised the transportation of children from the YMCA to their assigned schools they attended.*Was then promoted to Bus Greeter and verified the count of children before entering the school, so all members were accounted for.

Clark, New Jersey

Cashier: -Given the responsibilities or retail sales, customer service, verifying register amounts, and obtaining lifelong organizational skills.

Clark, New Jersey

*Acquired the responsibilities and experience of learning about children disabilities and behaviors.*Gained knowledge through attentively studying and working one on one with a child who has Fragile X Syndrome. *I was able to learn, adapt, and educate on how to communicate non verbally through American Sign Language. *My responsibilities over the years: -Keep her occupied through play time. -Assisting to incorporate a new language through American Sign Language while directing the development of fine motor skills. -Educated her on school assignments. -Attending bother duties, night time procedures, and transportation. -Providing her with a safe and effective environment.

Bachelor'S Degree, History

Activities and Societies: Dean's List: Fall 2018, Spring 2019. | Kean University Council for Exceptional Children: Past President.

Minor, Business Managment

Associate'S Degree, Early Childhood Education And Teaching

Activities and Societies: Education Club: Creator and President 2015-2016 Autism Awareness Walk Breast Cancer Walk-A-TonAssociate's degree.

High School Diploma

Activities and Societies: Participated in organized sports such as Softball and Track and Field. Participated in organized clubs such.