Anna Furfaro Email & Phone Number

Guelph, On, Ca

Fergus, Ontario, Canada

- Deliver proactive customer service across all service points to ensure a positive experience for patrons.- Manage membership registrations and oversee the circulation of library materials.-Provide comprehensive readers’ advisory, research and technical support, and general reference assistance to patrons.- Ensure all branch procedures are followed accurately including opening and closing the branch.- Monitor building security and appropriate use of space and equipment, ensuring all library property is in good working order.- Responsible for addressing inappropriate or disruptive behaviour according to procedure- Design and facilitate programs in alignment with the needs of the library community.- Handle cash and debit transactions and end-of-day reconciliations.

Halton Hills, Ontario, Canada

- Deliver proactive customer service across all service points to ensure a positive patron experience.- Collaborate with Library Aides, Pages, and other Library Associates to ensure the highest level of customer service.- Provide reader advisory and reference services.- Assist patrons with inquiries including offering technical help for personal and in-house devices.- Assist patrons with using Creativity Centre technology, including Cricut machines, 3D printers, and media conversion technology. - Foster strong partnerships between the library and community organizations, including facilitating community outreach opportunities. - Research current trends in public libraries, generate reports, and provide management with actionable recommendations.- Generate monthly and annual participation statistics for system-wide children's programming.- Select and process materials for homebound patrons as part of the Home Library Service.

Orangeville, Ontario, Canada

- Design and facilitate programs in alignment with organizational framework and strategic objectives emphasizing STEAM programs.- Provide technical support to patrons, addressing software and hardware inquiries for both library and personal devices.- Contribute to program promotion through creative display design, word-of-mouth strategies, and designing social media content.- Deliver proactive customer service across all service points to ensure a positive experience for patrons.- Manage membership registrations and oversee the circulation of library materials.- Handle cash and debit transactions and end-of-day reconciliations.

Cambridge, Ontario, Canada

- Manage the Unusual Things to Borrow Collection for 2023, adding 15 items.- Answer member questions, recommending appropriate reading material, resources, and services.- Instruct members on the use of library databases and resources. - Offer one-on-one technical support for personal and in-house devices for hardware and software.- Assist with branch and system-wide collections management.- Develop and lead programs to meet the specific community needs including writing promotional material to advertise programs in print and online; book appropriate spaces for programs as required.- Open and close the branch according to procedure.- Develop guides and tutorials to train staff and members in using electronic materials, resources, and databases.- Manage branch and system-wide special projects under the direction of the manager.- Responsible for the appearance and maintenance of the library, including the display and shelving of materials, and maintaining order of browsing collections.- Monitor building security and appropriate use of space and equipment, ensuring all equipment is in good working order.- Responsible for addressing inappropriate or disruptive behaviour according to procedure- Prepare bibliographies and reading lists.- Design, prepare, and install theme-based library material displays to promote awareness and circulation.- Assist with circulation and membership duties.

Vaughan, Ontario, Canada

- Digitized over 3000 artworks from the Cape Dorset Collection with photographer Craig Boyko, responsible for maintaining specific order of materials, labelling files, and entering metadata into digital records- Develop educational materials to be distributed to educators and docents- Format and design exhibition labels, wall text, and signage for exhibitions- Attend and take minutes for weekly meetings and distribute action items - Act as a member of the Joint Health and Safety Committee - Assist with special projects as they arise, including generating reports on visitor feedback, writing grant proposals, and monitoring galleries during installation

Guelph, Ontario, Canada

- Train bridal consultants in store practices and customer service techniques. - Develop personal connections with a bride and their guests to ensure a comfortable and memorable experience.- Listen to brides' needs, and direct them to relevant store merchandise. - Provide excellent customer service.- Process transactions through a Point of Sales- Answer phone calls, emails, and Facebook messages.- Schedule appointments.- Assist in processing dresses as they are brought in including ensuring that they are a good fit for the store, scheduling times for them to be dropped off, looking them over for damage, ensuring all paperwork is filled out completely, and entering accurate metadata into the bridal studio software.- Maintain a safe work environment through daily cleaning procedures.- Stay up-to-date on bridal trends.- Complete small repairs to dresses when needed.

- Go above and beyond to ensure guests have an outstanding and memorable experience at The Elora Mill through excellent customer service.- Ensure that all points of service meet the high standards set by Pearle Hospitality and the Elora Mill Hotel and Spa.- Maintain familiarity with all areas of service for events and restaurant to ensure the ability to provide guests with thorough and accurate information.- Prepare for service before guests arrive.- Greet guests, directing them to cocktail reception areas.- Serve canapes and drinks during cocktail hour.- Take orders noting dietary restrictions of guests, and communicate these restrictions to the chef.- Maintain tables throughout service.- Clear dishes and glassware as necessary.

London, Canada Area

Tea and Paint Event:- Create event description and listings on EventBrite and Facebook.- Promote the event through social media posts. - Research materials needed.- Create budget for event.- Monitor ticket sales.- Set-up and Take-down on the day of the event.- Take tickets during the event, monitor refreshments, supply levels, and guest amenities, cleaning and restocking as necessary.Eldon House Ghost Hunt:- Greet guests, take tickets, hand out time-stamped vouchers for tours, and provide guests with programming information.- monitor guest attendance and inform Historic Interpreters on the status of guest lists for set tour times.- Monitor refreshments and guest amenities restocking and cleaning as necessary. - Photography.Digitization:- Photograph pages, images, newspaper clippings, and botanical specimen from Milly Harris' 1898 diary.- Name each file to ensure digital organization.General Duties:- Conservation of artifacts including oiling wood, dusting textiles, and polishing silver.- Cleaning and organization of the Interpretive Center attic and storage space.

London, Canada Area

Research Assistant to Dr. Alexander Meyer, working on a connectivity project between Rome and Ostia.Responsibilities Included:- Translate inscriptions from Latin to English.- Data Entry of relevant information from inscriptions into an Excel Spreadsheet.

Ontario, Canada

- Supervise staff including assigning tasks, monitoring progress, motivating co-workers, and scheduling breaks.- Financial record-keeping including balancing cash registers and the safe, completing daily and weekly financial reports, and switching over registers.- Close and open store.- Assist customers with any needs including purchases and returns using the POS system, and providing product information and recommendations.- Complete product orders, inventories, and stock shelves throughout the store with sole responsibility for the Cake and Candy section and Spice section.

Master Of Library & Information Science - Mlis

Bachelor Of Arts - Ba, Honors Specialization In Art History And Museum Studies, Major In Classical Studies.