Anna Ghazaryan Email & Phone Number

Yerevan, Armenia

Yerevan, Armenia

Yerevan, Armenia

- Acting as an Agile Coach for the team. - Assuring project delivery within scope, time, and other objectives. - Planning and managing the project through its entire life cycle, from initiation to delivery.- Tailoring methodologies and processes to fit the project and organization needs. - Calculating upfront delivery timeline for projects.- Conducting Agile Ceremonies in compliance with the standards. - Reporting project status and progress to the leadership biweekly. - Assuring project delivery in accordance with organization standards and best practice expectations.- Working with globally distributed multicultural teams.- Driving communication with vendor companies and other departments in the organization. - Responding to impediments and dependencies in the project reported by the team. - Ensuring everyone shares a general understanding of the project vision. - Communicating with the stakeholders and analyzing their needs. - Creating and maintaining project documentation- Arranging A/B tests before releases- Preventing delays in the project milestones by taking appropriate actions. - Onboarding new team members by providing information about the project framework and processes.

Yerevan, Armenia

- Coaching the team with Agile practices and values. - Assisting the Product Owner in refining and prioritizing the backlog. - Using ScrumBan (Kanban practices combined with Scrum events). - Conducting brainstorming sessions to generate new ideas for the product. - Collecting and analyzing the requests and needs of the end users.- Conducting estimation sessions to understand the team's velocity and plan future work.- Tracking the progress of projects using different information radiators. - Reporting the progress and status of the project to the management team on a weekly basis. - Responding to impediments in the project reported by the team. - Ensuring that the work execution complies with the project vision. - Solving problems based on the level of their severity and priority. - Conducting retrospectives to improve processes.- Facilitating one-on-one meetings. - Interviewing and onboarding new team members.

- Providing timely support to the end users- Fixing technical issues- Compiling articles and video tutorials for end users- Creating and managing the knowledge base platform- Manually testing the apps for bugs- Obtaining and prioritizing the requirements of end users- Following up with end users to learn about their experiences and expectations- Analyzing the marketplace to make sure the products stay competitive- Monitoring customer support performance metrics- Providing regular reports to the team- Writing the content and descriptions of the products- Opening tickets in Jira for bugs and user requests

Master Of Business Administration - Mba

Master'S Degree, English Language And Literature, General

Bachelor'S Degree, English Language And Literature, General