Anna Grzybowski Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

*Create daily production jobs for 77 skus across 10 production areas *Analyze inventory to minimize production variances, cycle count discrepancies and obsolescence *Create & maintain static data in ERP (BOMs, Lead Times, Batch Sizes, Min Inventory Levels) *Manage production capacity through order allocations in a highly seasonal business *Key member of Plex ERP implementation team

Greater Chicago Area

*Execute MRP and order all ingredients, packaging, marketing and indirect materials *Responsible for inventory accuracy, including all receiving and cycle count reconciliations *Manage vendor relationships of 14 key partners and over 20 transactional suppliers *Negotiate pricing agreements through market analysis and competitive bidding *Key member of HARPC Quality team that developed company GMP's

Greater Chicago Area

*On-boarded new customers onto online fundraising platform and monitored their progress *Generated new customers through leads *Conducted interviews with customers to obtain feedback regarding fundraisers *Tested new features and reported to Developmental Team *Developed a new efficient payout process for fundraisers

Greater Chicago Area

*Oversaw all customer channels *Handled escalated cases *Interviewed and trained new Customer Service Reps *Maintained schedule and approved payroll hours *Held meetings and dispersed daily reports *Represented company at trade shows *Processed Purchase Orders for fundraising orders

Greater Chicago Area

*Provided excellent customer service *Processed orders and applied payments through CRM system *Responded to help tickets *Processed UPS claims *Customer retention