Anna Hakobyan Email and Phone Number

Successfully manage daily cash operations and liquidity while concurrently spearheading automation initiatives to optimize efficiency and accuracy within financial processes.Develop and implement automated solutions utilizing specific technologies to streamline cash management and reporting procedures.Collaborate cross-functionally to identify opportunities for automation, leading to significant improvements in process efficiency and cost reduction.Ensure compliance with regulatory… Show more Successfully manage daily cash operations and liquidity while concurrently spearheading automation initiatives to optimize efficiency and accuracy within financial processes.Develop and implement automated solutions utilizing specific technologies to streamline cash management and reporting procedures.Collaborate cross-functionally to identify opportunities for automation, leading to significant improvements in process efficiency and cost reduction.Ensure compliance with regulatory requirements and internal controls while driving continuous improvement in cash management practices through innovative automation strategies. Show less

As a Cash Specialist at Ameriabank, I was responsible for overseeing critical financial transactions and ensuring accuracy and efficiency in handling cash flow. My main responsibilities include:Cash Management: Managing daily cash balances and ensuring liquidity needs are met.Transaction Processing: Processing deposits, withdrawals, and other financial transactions accurately and promptly.Account Reconciliation: Reconciling accounts and investigating discrepancies to ensure… Show more As a Cash Specialist at Ameriabank, I was responsible for overseeing critical financial transactions and ensuring accuracy and efficiency in handling cash flow. My main responsibilities include:Cash Management: Managing daily cash balances and ensuring liquidity needs are met.Transaction Processing: Processing deposits, withdrawals, and other financial transactions accurately and promptly.Account Reconciliation: Reconciling accounts and investigating discrepancies to ensure financial integrity.Customer Service: Providing excellent service to customers regarding their financial inquiries and transactions.Compliance: Ensuring compliance with banking regulations and internal policies.Reporting: Generating reports on cash transactions and preparing documentation for audits.My role demands meticulous attention to detail, strong analytical skills, and a commitment to delivering exceptional service to our clients. Show less

Worked in branch placed in the ZVARTNOTS international Airport As a Customer Service Specialist at Ardshinbank, I am dedicated to delivering exceptional service and support to our valued customers. My responsibilities include:Customer Engagement: Providing personalized assistance to customers regarding their banking needs, including account inquiries, transactions, and product recommendations.Transaction Processing: Ensuring accurate and efficient processing of deposits,… Show more Worked in branch placed in the ZVARTNOTS international Airport As a Customer Service Specialist at Ardshinbank, I am dedicated to delivering exceptional service and support to our valued customers. My responsibilities include:Customer Engagement: Providing personalized assistance to customers regarding their banking needs, including account inquiries, transactions, and product recommendations.Transaction Processing: Ensuring accurate and efficient processing of deposits, withdrawals, loan payments, and other financial transactions while adhering to regulatory standards.Account Management: Assisting customers with account openings, closures, and updates, ensuring all documentation is completed accurately and efficiently.Problem Resolution: Resolving customer issues promptly and effectively, demonstrating empathy and professionalism to achieve customer satisfaction.Compliance and Security: Adhering to bank policies, procedures, and regulatory requirements to safeguard customer information and maintain operational integrity.Sales Support: Identifying opportunities to promote and cross-sell banking products and services that align with customers’ financial goals.Team Collaboration: Collaborating closely with team members and departments to achieve branch goals and deliver a seamless customer experience.Continuous Learning: Staying updated on industry trends, product knowledge, and banking technologies to enhance service delivery and efficiency.Operational Excellence: Supporting branch operations through efficient cash management, supply inventory, and adherence to opening and closing procedures. Show less